Carla is a very kind, calm and friendly lady. She is very creative and does lots of crafty exercises with the children. She is happy to take the children out and about where she creates special tasks for them to complete, ie shopping lists. My little boy loves going to Carla's house and playing with her gorgeous children, they have all made him feel very welcome. She has a lovely home, which is newly renovated and very clean. We are only leaving Carla because my child has been offered a nursery place. We will still use Carla on an ad hoc basis.

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• Cleanliness
• Food
• Communication