We had used Chantelle for a few months.
Apart from time keeping which was an issue, we never had any other issue. Then suddenly out of the blue we had a message saying she was going back into a nursery she would give us plenty of notice before doing so, it is fine if that’s want she wanted to. However to randomly get a message at 9pm at night saying it’s her last shift is not appropriate at all and leaves family’s like myself in dilemma with high cost from using an agency firm
Stay clear and look for a long term nanny.

• Overall
• Setting
• Cleanliness
• Food
• Communication