Vivien's Reviews

Parent

Below are the reviews that Vivien has written.

No show on the first day

Zala seemed to be a really nice lady. My daughter had a great time with her. We were a bit concerned that she lives a bit far but she said it is not a problem for her. So we had agreed upon the dates and on the first day she meant to start at 1 pm. During the morning I sent her a message to follow up that she is coming. She did not reply. Then 1 o’clock arrived and she was nowhere. 1:30pm I messaged her again and she replied that she is stuck in some urgent thing. It would have not been a problem because obviously anything can happen. However she did not respected us to call in advance or send us a message as we were waiting for her. She is not reliable and we cancelled our agreement with her.

Overall

by Vivien about redacted on 24/01/2024

Response by redacted on 16/03/2024:

Very lovely, professional and reliable

She is looking after our children and they adore her. She is caring and paying attention to them. She is so friendly and feels more like she is a family member to us, not a nanny. They do together lot of arts and crafts, dancing and playing. We are so happy to have her and we know that she is taking care of them well. She gives them food, putting the little one to nap, dressing them if necessary, changing nappies. She always keeps the home tidy before she leaves. She is reliable and punctual. She was never late, not even once.
We definitely want to keep her as long as she is happy working for us.