Ayanna's Reviews

Parent

Below are the reviews that Ayanna has written.

Unprofessional

Went to visit this childminder for my son and was initially interested in the setting. During my son’s first settling in session I was told to collect him earlier than planned as he was hysterical and wasn’t calming down. Upon collection he had snot all over his face, red in the face and it he appeared to be losing his voice from all the crying. As he wasn’t due to start for the next 2 and in a half weeks I decided to withdraw my son before he had even started as this was unusual behaviour from him. I was denied a refund despite asking for it within my 14 cooling period. I then discovered the supposed owner is not the owner of the nursery and she In fact goes by three different names so I don’t actually know whos care my son is in. I also discovered while doing further research that the nursery got ‘inadequate’ by Ofted last year. When trying to reach out to the owner I have since been blocked and she has been avoiding my calls and emails. Just save the hassle and find a different childminder.