Robyn's Reviews
Parent
Below are the reviews that Robyn has written.
Following the previous reviews, I made a booking with Anna for October. Sadly following a follow up message from myself to confirm the booked October date and to request an additional date she informed me she was no longer available. Her lack of communication is very unprofessional.
Overall-
Communication
by
Robyn
about
Anna
on 12/08/2024
Response by
Anna
on 03/02/2025:
Dear Robyn,
Thank you for your feedback. I sincerely apologize for any miscommunication regarding the babysitting arrangement for October. When we last spoke on July 3rd, I understood that you would confirm the times, since I did not hear back for several weeks, I assumed your plans had changed - as often happens.
When you reached out again on August 12th, I immediately responded with sincere apologies as I was no longer available in October. I understand how important reliable childcare is, and I regret any inconvenience this may have caused. However, I do hope that notifying you in August allowed ample time to find an alternative arrangement.
I always strive for clear communication and professionalism, and I will take this as a learning experience to improve in the future. Thank you for your time and feedback.
Best regards
Anna
