Jennifer's Reviews

A nurturing environment

Prior to visiting Angel’s Academy, we had numerous walk arounds at different Nursery’s and Pre-School’s in and around the Fleet/Harley Whitney/Basingstoke area, however after our walk around at Angel’s Academy with Sophie and Hanny, I felt confident that Angel’s Academy was the right Nursery for our son.

The atmosphere during the walk around filled me instantly with reassurance. It was evident that Sophie and Hany take great pride in their care for the children and thrive on being a part of the children’s development. My comfort in them was further imbedded by how quickly our son settled in during his ‘settling in’ sessions and how he continues to be excited for his Nursery sessions.

It is worth noting that all the staff are highly professional, and our son adores all the staff, especially his key worker Noura. He knows the team by name and waves to them in excitement when he first arrives at the Nursery in the morning. If his key worker is unavailable to come to the door, another member of staff will introduce themselves to us at the door, and our son feels confident and comfortable in their care. This is shown by the way he behaves when I pick him up, he is smiling, happy and then waves and gives them a hi-5 when he leaves their care.

As working parents, I had many worries about leaving our child with someone and for me Angel’s Nursery continue to reassure me that they are the correct Nursery to have our son attend. This ranges from their communication skills with the parents, through to how they engage with the children and have helped our son grow academically, socially, and emotionally. I worried that his kind demeanor would disappear, however this is proven to be nurtured at Angels Academy. Some examples of how I’ve seen positive behavior rewarded is when my son used the toilet for the first time, they gave him a sticker to congratulate him. He was over the moon, and it was the first thing he told me when I picked him up. Another example is when the gates wouldn’t open first thing in the morning (due to a technical issue) Noura was trying to open them and my son said ‘go on Noura, you can do it, I believe in you!’ and clapped her once she was able to open them. Afterwards he said ‘well done Noura, I knew you could do it’ which further reassures me this is the type of positive dialect the children are spoken in.

When leaving your child with someone else, it is paramount to have clear communication and Angel’s Academy do this by having a WhatsApp chat, where someone is readily available to help, as well as having an app called ‘Blossom’ where they update you daily on the child’s day and progress by providing you information of what they ate, their activities from the day and pictures. They also provide seasonal newsletters to keep you up to date with the latest from the Nursery, including any themed days they’ve planned or any new staff members.

Recently, due to further work commitments, I have had to make a last-minute change to my son’s care hours and Angel’s Academy have been understanding and accommodating in my immediate need to change the hours.

We would recommend Angel’s Academy to all our friends and family. They nurture the children in their care, by not only helping academically but also by helping them thrive creatively and by speaking to them in a kind manner.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Jennifer about Angels Academy on 29/01/2025