My daughter commenced at Quality Childcare at very short notice following a dreadful experience at a previous childminder. I believe she was around 10.5 months old. From the point of initial contact I was immediately put at ease by Severine's, friendly, reasonable and pragmatic approach. She was able to facilitate a settling in plan for my daughter which worked well for us both and her level of experience and insight settled my anxieties about the affect changing childcare provision so quickly may have on my daughters ability to settle.

My daughter became particularly attached to Severine’s Mum who she also works with, and used to follow her from room to room! Whilst my daughter did cry most mornings, I knew she was in good hands, by the friendly greeting and warm response she received when she became upset at our parting.

The level of detail in the communication was second to none and amazed me given that they are so busy looking after the children, and still managed to do so much with them. During my daughters time there she has been given food that we do not eat at home which has expanded her palate and their patience and perseverance, means that my daughter is now eating fruit and enjoying it!

The settling, is bright, vibrant, child centred, clean and safe.

Unfortunatly my daughter only attended Quality childcare for 2 months, as I have decided to relocate to be closer to family. That being said I have been so impressed with the amount of new things that my daughter has been given the opportunity to experience during this time. I have had hand pictures, valentine’s cards and my daughter was given a first birthday card made by all her friends. Those kind of things are a lovely touch and really mean so much to parents who feel guilty about having to work and having to place their child in childcare. If we had not been moving my daughter would have continued to attend for the foreseeable future. I genuinely felt at ease leaving her there, in the knowledge that I could drop her off and get on with my day at work without a worry, only looking forward to picking her up when it was time to go home.

• Overall
• Setting
• Cleanliness
• Food
• Communication