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Jan B
Childminder
Kempston

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1 stars

Wasted my time

Reviewed

Arranged to meet with Jan to agree care arrangements. Jan cancelled via text an hour before our meeting. I was told to call the following week to arrange another appointment.

Tried to arrange another meeting but was she is not available and got offered an appointment in two weeks. I stated this was three days before I needed to have childcare in place so would prefer to meet sooner. Got no response.

Response from Jan B
Responded

I am very sorry. I did not mean to waste your time.
For the last two months my step-father has been terminally ill. His condition deteriorated over this period of time.Different procedures were carried out to sustain his life, which gave us hope and then took it away again. I was driving to Birmingham and back again the same night several times per week. Together with this I was working 12 hours per day as a childminder, including some weekends, and looking after my family.
Usually I receive about 2-3 requests for childcare per week, During the week you contacted me I received 22 requests for childcare..These take time to respond to, to book visits to the setting, put together info packs
My step-father died in agony earlier this week.