feed back
my grandson has been going to Jan from last year and he has liked and looks forward to it . Jan was very unprofessional he was there last week then i received email today saying my grandson has no place in term time no warning didn't see her or letting me know before hand , instead of sending me a email.
Response from Jan B
Responded
Shirley
I have looked after your grandson during school holidays only and not during term time
I sent you a letter by post after the last school holidays warning you that this would be happening.
So I did not understand why I should have told you again.
I emailed you today just to confirm this.
I have not been unprofessional, just very busy.
I am very very cross that you would say that. I have always responded to your requests at a moments notice. eg When I supplied invoices, receipts and copies of receipts before you had even paid so that you could get your tax funding sorted out. Some childminders would have charged you for that.
The next school holiday is six weeks away so this is more notice that I am due to give. To give me two stars is an insult. You should be ashamed of yourself