last minute cancellation
Before starting and having agreed dates with Gita for 3 months, she took on another child and was unable to provide all the childcare we had discussed, including a specific day of half-term care. Was not responsive or helpful to try to resolve the situation.
Response from Gita Ran
Responded
This is so untrue. We did not have any deifinete confirmed arrangements, nor did we sign a contract. It is so unfair when people make such comments. Steve came to see me wanting me to pick up his daughter every other weekend from school when he had custody of her. I wanted him to go through my Ofsted certificate/CRB etc, he was not interested and asked me to email it to him. Before taking on a child I make sure all agreements are definete to avoid confusion. I also need to see anyone who drops/pick up the child. Forms have to be filled in case of an emergency with details of both parents. Nothing was done. The mum came with the child, I have never met her before and said I was to take care of her. As there was no definite arrangement, I could not go over the number of my minded children as I would have broken my registration rules. I took the mum aside as I did not want to talk to her in the presence of the child and explained. I also phoned the father immediately to explain. I was on my way to drop a child, I immediately turned back and came to attend to her. So how could I be accused of been not responsive or helpful. I have a copy of the emails between me and this parent on my file. So any parent who would like to use my services would be shown the remarks made by this parent on my Review page to be untrue. I have got good reviews from my previous parents and this parent wanted me to care for his daughter. When it comes to young children procedures have to be in place to safeguard both parents and childminders.
