My 2 children, son now aged 10 and daughter now aged 8, have been cared for by Rachel for just over a year now. That has included both before and after school. Rachel's setting is brilliant, inside and out, with loads for the children to do. My son loves taking shots at the football goal in the garden and my daughter always seems to leave there with some piece of craft or artwork she has created. It certainly isn't a place where the kids are dumped in front of a TV! They have some great board games too, 2 of which my kids begged me to buy to play at home. Rachel is great at discreetly providing me feedback from her observations of the children at collection time. She picks on everything, whether one seems particularly tired, or a little out of sorts, Rachel will have noticed. This is particularly useful to me as it prepares me for what lies ahead rather than me slowly picking up on those things over the next hour or so. Rachel has also always been very accomodating in regards to any last minute changes I might throw at her and has even picked up some medicine and taken it into school during the day to give to my child whilst I was not able to attend due work commitments. Rachel has also taken the time to provide me guidance from her experience as a parent (her children being older than mine) when I've been unsure on how best to deal with any particular childhood behavioural phase or situation. Rachel clearly loves what she does, cares for the children as if they were her own, and provides an excellent service for both the children and the parents themselves. I could not recommend Rachel highly enough!

• Overall
• Setting
• Cleanliness
• Food
• Communication