Hermise was a lifesaver. We found her during a frenzied last-minute search and I truly believe she was meant to come into my lives.
She toilet-trained our daughter within the first 3 days of my daughter attending her provision. This was a massive area of concern for us, but she made my daughter feel so calm and supported that my daughter didn’t even think anything of it, during this major milestone.
Hermise describes her childcare as a home from home and I definitely agree with this. She is the reason why we even searched for a primary school within Hermise’s catchment as I want my daughter to continue to experience her warm family values. I felt we were definitely made to feel valued as a family, welcomed into her family and that my child genuinely mattered. Hermise has a fantastic work ethic and as working parents, this is something we highly appreciated straightaway. She has supported our daughter in not only nurturing and caring for her but by ensuring she gets a stimulating and challenging provision in Hermise’s care. By far, the best and outstanding childcare I have seen. (Also as an Early Years teacher myself, I can say my daughter is really getting high-quality childcare!)

I just want to add as well, during our rushed settling in period, Hermise did her utmost to ensure not only was my daughter comfortable. It that my husband and I felt confident and reassured. We had the chance to meet her whole family, and this early encounter made us feel that we had made the right choice in finding Hermise to look after our daughter.

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• Communication