We've been lucky enough to have Lexi look after our 1.5-year-old little boy for the past 6 months. She's amazing with him and our cat! Her passion, care and enthusiasm for children makes it an easy decision to leave for the evening (often we're having such a laugh with her that we're tempted to stay!) Lexi is great at keeping us informed and communicating promptly. It's lovely to hear what they were up to while we were gone and how much fun they had reading stories and getting ready for bed. Nothing is too much trouble for Lexi and we appreciated her flexibility, competence, kindness and fun personality.

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• Communication