A was cared for by Nancy for just under one year. We decided to choose Nancy following a recommendation from an immediate family member, as Nancy was caring for her child.

From my very first communication Nancy was caring and insightful, she was child focused, she always had time, no matter how many other things she was juggling.

A attended the setting full time, 5 days a week. We received regular updates and the daily diary meant that we felt really in touch with A’s daily experiences whilst not in our care.

A came on leaps and bounds in the time that she was with Nancy, developmentally she met her milestones and beyond, she was always happy to attend the setting and to participate in the many activities and outings that were part of the weekly routine.

Nancy offered care in a family environment, she was consistently professional and her passion for her role was consistently evident.

Nancy and her assistants were a real cornerstone for A and us as a family and we are very grateful to them for the care they provided to A. A has embraced the next chapter of her journey and the care provided has given her a good platform to further build on.

I would recommend Nancy as a childminder, she is reliable and trustworthy and there is flexibility which is important.

• Overall
• Setting
• Cleanliness
• Food
• Communication