We booked Josie to look after our 18 month son whilst we were going to a wedding. It was the first time I was leaving my son with anyone that wasn’t family, but Josie was incredibly friendly and reassuring. As we didn’t leave near, she organised a FaceTime where we could chat and she could ‘meet’ my son. She was also willing to extend her hours so she would have time with him before I left. My son has allergies and Josie was very proactive in learning about his requirements. She was also prompt to reply to messages and was clear in her communications.
Due to a change of plans, we didn’t end up using Josie. However I would 100% look to book her again as I was very impressed with her professionalism, but also knowledge and kindness.

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• Communication