Louise has been looking after my son, Henry, since I returned to work back in February 2014. Henry was 8 months old at the time. I had reserved a place for Henry when he was as young as 4 months old and Louise was happy to meet us both at that time. He was even offered free settling in sessions prior to my return to work so that the change would not be too much of a shock for him.

Henry is 1 year old now and he absolutely loves going to see Louise. As we approach her doorstep he knows exactly where we are and his arms are ready outstretched for her before she has even opened the door; he is full of smiles. Her assistant, Emma, is also amazing and Henry couldn't be happier being left with them. I know he adores them but, even better, they adore him too and they always notice his absence. He's a big part of them now.

My husband and I work awkward hours yet Louise is unbelievably flexiable and always does her best to accommodate our needs (and we can be a complete pain!). She even does the occasional pick-up or drop-off if necessary.

I couldn't be happier and I know I've found someone special and one of a kind! I would highly recommend Louise to anyone who is looking for a childminder. She really aims to please and Henry is thriving in her care. She is presently assisting me in aiding Henry with his walking skills and he is making excellent progress.

Very importantly, Louise listens to my wants and feelings. Henry is given homemade, healthy food which is important to me and she understands that I do not want him having juice, sweets, chocolates, etc. She still follows his daily routine which I gave her and she communicates with me daily to let me know how Henry is getting on. I even get the odd photo or video which puts a smile on my face whilst I am at work. She always puts Henry first and will occasionally treat him to days out which I know he thoroughly enjoys. She is more than a childminder - she is a friend too.

I couldn't ask for better and just want to say a big thank you! xx