Natalie is an excellent childminder.

Ruby was a fairly clingy baby so I expected the first few sessions to be difficult. However, they extended far beyond a few days of crying, into literally weeks of unsettled behaviour (constant crying, refusing to feed, etc). This period of time took its toll on everyone, but not only did Natalie cope amazingly with Ruby, but also with me too (I had a few weepy sessions too!). Showing patience and reassurance she managed to work through those very tough weeks whilst still providing quality care to the other children.

Ruby is now a sociable, happy and content child. She enjoys going to the playgroups that Natalie takes her to, and looks forward to her time there. I believe this is down to Natalie’s hard work and quality care.

As a mother with a tendency to worry and panic over things I still need reassurance about new situations, and Natalie is more than happy to do this. I really appreciate her patience with this!