Sophie is looking after my son who is 20 months old, occasionally. She always comes on time ready to play with my son. My son is upset at first because he does not want to be left, she remains calm until my son starts showing her the toys to play with. She is kind, she follows my instructions regarding naps, she reads the book and sings songs to my son. I have noticed also she is often available last minute if she is not already busy.

• Overall
• Communication