Caroline nannied our daughter Olivia from the time she was 17 months old until she was 3 before we left Croydon to move to California. We have employed four nannies in total over the last 6 years and Caroline is the most caring and experienced of them all.

She is incredibly thorough in her organisation and planning. Examples are having meal planning and shopping done ahead of the week so you know what your child will eat and day and week schedules so you know what kind of activities and play dates you can expect. She is amazing at setting expectations which is so important for working parents and for children and helped us find the right schedule for Olivia as she developed.

Caroline's communication is excellent. She always followed up with detailed notes about how our daughter slept, ate and felt during the day and made sure to let us know progress on development and hitting important milestones. She knew we liked keeping a blog about Olivia and would text me photos during the day of activities.

Speaking of milestones, we refer to Caroline as the baby and toddler whisperer because she potty trained Olivia in a week when she was 19 months old. We really had no idea what we were doing and she led us through the process. Olivia had only two accidents during potty training. We tried with our second daughter to replicate Caroline's strategy but couldn't pull it off alone. We look back and truly marvel at just how skilled she is at getting the timing right and having the success tactics at key development transition points. She also helped us with transition away from bottles and nap time.

Holidays and activities:
She always made sure to plan crafts around themes and holidays that were on point and timely. She remembers birthdays and special occasions for family members and even extended family. One of the greatest and most appreciated qualities is her connection with other carers, parents and children in the community.

Lastly, Caroline has a vast network of friends, family and other professionals from whom she can source the best activities and social opportunities for children. The importance of this can not be understated and is a true testament to her love for working with children.

• Overall
• Setting
• Cleanliness
• Food
• Communication