Cold and shallow approach with kids, they act as they are in front of a robot to use with an instruction manual. Kids need more than simple rules, especially when they are still babies. Also poor and rude management, trying to charge more than requested all the time with no shame or regret. Not people to trust! We have also officially complained with the Ofstead because seems absurd that they are going away with all of that. I am sure the outstanding will go soon as speaking with other parents we are not the only one unhappy. A waste of time and money! Now we are in a new nursery and kid and parents are much happier.

• Overall
• Setting
• Cleanliness
• Food
• Communication