Niki is a brilliant childminder. She is very warm, caring, professional and helpful. Our daughter attended Naomi's Cosy House and she loved it there. Her speach has greatly improved and she has learned many new skills. Our daughter is a fussy eater and with Niki's help she started trying new foods. We were regularly receiving updates and photos of activities Ella participated in. Our little girl would come home after each day and say: "Niki fun." Communication between the setting and parents was brilliant and I could always count on helpful advise with things like potty training, different meals to try, etc. Niki has helped our daughter overcome her reluctance to go on a potty and thanks to her our daughter is out of nappies now. She helped with transition to skipping a nap and weaning her of a dummy. Niki has always welcomed Ella with a big great smile and tried to engage her in a chat or a silly play so that Ella would let go of mummy without crying. Ella is our first born and she was never in a nursery before she turned 2 years old and I was anxious with her being away from her family. Soon, I was happy to see that she was in the capable hands of Niki. She made sure Ella tried new activities to see if she had any favourite, that's how we found she loves painting. I would absolutely recommend Naomi's Cosy House to any parent.

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• Communication