Divineheritagechildc's Reviews

Childminder

4.93 stars 4.93 out of 5
27 ratings

Parent reviews

Below are the latest reviews for Divineheritagechildc. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.

Avril is fantastic with children! My 2.5 yrs old daughter is in her care since over a year and she’s really looking forward to get to Avril’s place. At the beginning Sofia was emotional when I was dropping her to Avril but she assured me that my daughter is playing happily with other kids which meant a lot for me.
Avril is very caring with Sofia. I like her because she also gives me advice + encouragement when I asked her about stuff like potty training, dummy removal, toddler emotions and health issues. She helped me potty train my daughter and encouraged her to undress when getting to her place.
Avril is very professional and her interaction with kids it’s wonderful.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Roxana Roxana on 16/12/2024


Response by Avatar for Divineheritagechildc Divineheritagechildc on 17/12/2024:

Thank you very much for your kind words and for trusting me! It’s a true privilege to care for your child, and I’m delighted to hear that you’re having a positive experience. Your support means the world to me, and I am always here to provide the best care possible.

We are so happy with Avril as our childminder! Our daughter has been with her since she was around 11.5 months old, and in the few months she’s been in Avril’s care, she has been thriving. Avril is incredibly welcoming and flexible, always accommodating our needs, which has made the whole experience stress-free for us. The homely environment she provides has allowed our daughter to feel comfortable and secure, and we've noticed great progress in her development. Avril is thoughtful, attentive, and truly cares about the children she looks after. We couldn’t ask for a better person to care for our little one! Highly recommended!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for Kamila Kamila on 15/12/2024


Response by Avatar for Divineheritagechildc Divineheritagechildc on 17/12/2024:

Thank you very much for your kind words! I truly appreciate you taking the time to share your experience with me. It means a lot to me, and it is a pleasure to care for K.

Avril has been looking after my daughter since she was 5 months for nearly 4 months now. Avril is reliable, flexible and my daughter settled in very quickly in her settling. She’s always happy seeing Avril when I dropped her off and when I picked her up I knew she had a wonderful day. Unfortunately we will be moving out of the area so we need to say goodbye to Avril soon.

I’m really glad to have found Avril as my daughter’s childminder. With her help I always go to office with reassurance that my daughter will be well taken care of.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for Cassie Cassie on 01/10/2023


Response by Avatar for Divineheritagechildc Divineheritagechildc on 03/10/2023:

Thank you for taking the time to leave me a review. It's a pleasure caring for baby J. Your kind words are greatly appreciated, and we all here at Divine Heritage Childcare will miss baby J dearly, especially her lovely smile. Best wishes, and you are always welcome.

Avril has been part of our family since my oldest was 5 months old and has now helped transition both my children into school / nursery. She is one hundred percent reliable and professional. Her flexibility, support and advice to me as a parent have been invaluable. She is great at helping children through the difficult stages of toddlerdom and potty training. Most important of all though, she is warm and caring and provides a real family environment for the children in her care. My two love going to Avril, have made great friends there, and really feel part of her family.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for Angharad Angharad on 05/09/2023


Response by Avatar for Divineheritagechildc Divineheritagechildc on 06/09/2023:

Thanks so much Angharad for your kind words. I really appreciate you taking the time out to share your experience about my service. Your children are truly gems and they are always welcome. I look forward to having them again in the future!

Avril has been looking after my daughter Nasya by picking her up from St Joseph and sometimes when she is off school like now
And she has been the best.
Not from me and my daughter doesn’t even want to hear that Avril will not look after so this tell you a lot about her service and professionalism
I recommend her 100% even though we live in Sydenham I still travel to drop my daughter with her.

  • 5 stars Overall

by Avatar for litreg litreg on 31/08/2023


Response by Avatar for Divineheritagechildc Divineheritagechildc on 31/08/2023:

Thank you so much Litreg and I'm grateful. It's a pleasure taking care of your daughter. She is very polite, helpful and well mannered.

Avril is a very friendly, caring and welcoming childminder. My daughter absolutely enjoys school pick ups and spending time at Avril home after school. My daughter is always happy when I pick up and greatly enjoys interacting with the other children.

Avril has been really accommodating, as well providing a safe and healthy environment. I would highly recommend Avril to anyone looking for a reliable and professional childminder.

Thank you so much for services.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Mandy Mandy on 22/11/2022


Response by Avatar for Divineheritagechildc Divineheritagechildc on 22/11/2022:

Thank you Mandy. A is very friendly and intelligent. We'll miss having mental math test with her, she's always welcome.

It is always difficult to leave your baby (9 months old in our case) with someone else but Avril has made the whole experience so easy for me and my son. She was very reassuring from the beginning and helped James settle in in no time. Now he has such a wonderful time with Avril and the children and comes back home happy. They always have fun activities planned, such as going to the park, the library and other play groups and James has been developing in leaps and bounds.

Avril is very caring, fun, observant and highly experienced. She sends us videos and photos of James and lets us know of the things we should pay attention to (such as Jamesie starting to walk along the furniture and wanting to pull everything from the table). We couldn't have hoped for a better experience and are very grateful to Avril and her children for making James feel so loved and happy.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Laura Laura on 07/11/2022


Response by Avatar for Divineheritagechildc Divineheritagechildc on 08/11/2022:

Thank you so much Laura. James is such a pleasant, fun loving boy. It's a pleasure caring for him and he is always welcome. We'll miss him so much with his cute smile.

Avril has been really friendly from day one. My daughter took some time to settle and used to cry at drop off, but 10 minutes late Avril would send me videos of her laughing, smiling, and playing which I found really reassuring. Avril took her on little trips to the library, which I appreciated as my daughter only went one morning a week so it was nice of her to fit that in. We just never had any problems with Avril- always reliable, there was straightforward communication and our daughter really settled there well.

  • 4 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 3 stars Food
  • 5 stars Communication

by Avatar for VanessaH VanessaH on 24/10/2022


Response by Avatar for Divineheritagechildc Divineheritagechildc on 25/10/2022:

Thanks Vanessa. It was lovely taking care of your daughter. She is such a pleasant and friendly child. She'll be missed, she's welcome at any time.

My 1 year old loves going to Avril's to play. He became more social and friendly with. Avril understands the different needs of the children and will accommodate to any changes. She keeps a clean home and has toys appropriate for my baby. I love the home setting she has created for the kids. Avril is very patient and kind; I love the way she speaks gently to the kids. Her own children are polite and loves to play with the kids under her care. I highly recommend Avril to anyone who's looking for quality childcare around the area!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Mum_JM Mum_JM on 11/07/2022


Response by Avatar for Divineheritagechildc Divineheritagechildc on 11/07/2022:

Thank you mum JM. It has been a joy taking care of baby A. We will really miss him.

Avril has been my daughter’s childminder for one year, collecting her from school and looking after her for a few hours. She's a great person, caring and really lovely. Communication is excellent, house is always clean, safe and provides a good environment for children. At pick up time, my daughter looks happy, playing with other children and she's made good friends there. Avril takes kids to local parks and also has plenty of toys/activities in the house. I would highly recommend Avril as childminder.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Magda Magda on 09/07/2022


Response by Avatar for Divineheritagechildc Divineheritagechildc on 09/07/2022:

Thank you Magda.

Honestly the best childminder. Clean house, different toys for the kids and activities to help their development, she takes them out, my baby loves going to her. It's the best feeling knowing your child is well taken care of when you can't be present.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 3 stars Food
  • 5 stars Communication

by Avatar for Michelle Michelle on 08/07/2022


Response by Avatar for Divineheritagechildc Divineheritagechildc on 08/07/2022:

Thank you Michelle. I love taking care of Mickyia, she is very loving.

Avril is a wonderful childminder. She is kind, patient and caring. My son was very anxious when I first left him and Avril was so understanding and patient with him. His speech has developed ten fold which I can only attribute to Avril. I couldn’t recommend Avril and her expertise enough and would give 10 stars if I could! Avril will send me
photos and videos of him playing and I love seeing him so happy with the other children and in a safe and clean environment.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for CSH2021 CSH2021 on 23/05/2022


Response by Avatar for Divineheritagechildc Divineheritagechildc on 23/05/2022:

Thank you so much Charlotte. It's a pleasure to care for Max and we'll surely miss him.

Avril initially looked after my son from the age of 5 months … she now looks after my daughter who has just turned 1, since she was 8 months old. Avril has always been very accommodating and flexible, and also very helpful in offering advice, particularly around weaning tips which were most welcome! Avril is always responsive to my texts, and also provides updates on a specific childhood learning platform which allows me to see the activities that they get up to during the day. They both enjoy going to Avril’s house, and playing with all the toys there, and also her children who are always a pleasure.

I’ve not rated food as we provide our own, aside from that I rate everything excellent.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 1 stars Food
  • 5 stars Communication

by Avatar for Naomi Naomi on 29/08/2021


Response by Avatar for Divineheritagechildc Divineheritagechildc on 31/08/2021:

Thank you Naomi. It always a pleasure caring for your children and I'm grateful.

My daughter began coming to Avril when she was two years old. This being her first childcare placement she settled in with Avrils family environment with total ease. I was apprehensive leaving her but Avril responded to my texts ensuring me that everything was fine and putting my mind to ease! Avril has always been very reliable in her care and straightforward if I’ve needed to ask things. She supported us from day one with our daughters toilet training and followed through. My daughter loves coming to Avril she bonds well with the other children here as well as Avrils own family. I feel totally confident in leaving my child with Her she’s a lovely down to earth person who has always tried her best to accommodate the changes in circumstances especially over the duration of the pandemic 100%
I have rated 0 for food as we supply all food and snacks so it’s not applicable.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for kerry kerry on 27/05/2021


Response by Avatar for Divineheritagechildc Divineheritagechildc on 28/05/2021:

Thanks for your kind words Kerry. Savannah is amazing, always a pleasure to look after and a joy to be around.

Avril has been picking up my daughter from school since September 2020. From the moment I spoke to Avril she was very helpful and accommodating. I met her the next day and immediately felt comfortable to have her pick up my daughter. Due to the type of job I do and the fact that I'm a single mum I sometimes have to change pick up days last minute or sometimes I go late to pick up my daughter. Each time Avril has been accommodating. She also seems to care very much for my child and knows how to balance giving suggests and not overstepping the mark. I would recommend Avril and have nothing short of positive to say about the service I've received from her.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Jelony Jelony on 27/02/2021


Response by Avatar for Divineheritagechildc Divineheritagechildc on 01/03/2021:

Thank you Jelony. It's a pleasure looking after your daughter.

My daughter started with Avril at 12months and she settled in so well after a week. Avril advised us to start gradually with 1h/ day, then 2h/day and I was amazed how easily she settled in. She really enjoyed all the cool toys, sensory activities, reading books and nursery rhymes.
My daughter loved the gentle nurturing environment and the interaction with the older children. Avril is caring, attentive and skilled at engaging and guiding the children. We are very grateful for all the support and feedback we received from Avril.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Anca Anca on 25/02/2021


Response by Avatar for Divineheritagechildc Divineheritagechildc on 25/02/2021:

Thank you Anca.

Avril was our first foray into childcare, and she is absolutely fantastic. After a short settling in period, my then 13 month old son was always bouncingly excited when he realized we were heading for her house, and also happy when I picked him up.

Avril is warm and caring and all of the children in her care are cheerful and playful. Her home is clean and set up well for the work, with lots of organized toys, music, and fun. She takes them to various outings like soft play on a regular basis as well. She keeps and eye on their development and both works with the children and gives feedback to the parents.

We were concerned about our clingy son moving into part time childcare, but we couldn’t have asked for a better first experience than with Avril. I would highly recommend her services.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for anndv anndv on 23/01/2020


Response by Avatar for Divineheritagechildc Divineheritagechildc on 23/01/2020:

Thank you so much Ann. I'm really grateful.

We sent our son to Avril for just over a year from 1 3/4 - 3 years. He was always really happy, learned a lot and had a lot of fun. Avril creates a really nice homely atmosphere, her own children are a credit to her and our son adored them and her. He was always happy to go and we always felt that he was in excellent hands.
We also think he really benefited from the opportunity to play with children from a range of ages. I would not hesitate to recommend Avril to anyone looking for an excellent childminder for their kids. They would be in very good hands!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for Sophie Sophie on 04/12/2019


Response by Avatar for Divineheritagechildc Divineheritagechildc on 04/12/2019:

Thank you so much Sophie. I'm really touched😀.

My daughter spent 2.5 years with Avril and has gone through a lot of stages in that time, throughout the whole experience Avril has been patient, caring, understanding and loving. She was also extremely flexible with our busy schedules which suited us well. I highly recommend Avril and the environment she offers as my child has spent lots of time outside, interacting with many different children including Avril's own children and learned a lot under her caring supervision. We will miss Avril dearly.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for Rimma Rimma on 24/10/2019


Response by Avatar for Divineheritagechildc Divineheritagechildc on 24/10/2019:

Thank you Rimma. Good luck and best wishes. We will surely miss Leila.

My son settled down quite easily and really likes avril. She does several activities with him and takes him to the park which he loves. We were quite relaxed when he was with her as she is quite efficient. Her location is quite close to the station which helps

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 4 stars Communication

by Avatar for Chris Chris on 09/09/2019


Response by Avatar for Divineheritagechildc Divineheritagechildc on 09/09/2019:

Much appreciated thank you.

We are so happy we found Avril. When we approached her first she was professional and organised. Her home is clean and really inviting for children. Our son settled in quickly and loves going to her house. She is obviously very caring and experienced and makes sure the children have fun and feel loved. She provides regular updates via a website so you can see what they get up to and links this to EYFS.
Can't recommend her highly enough

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Vikram Vikram on 23/07/2019


Response by Avatar for Divineheritagechildc Divineheritagechildc on 29/07/2019:

Thank you so much Vikram. You took me by surprise, much appreciated. Many thanks .

Settling wasn't easy for us but Avril was super patient, communicative and helpful. She is so kind and loving with all the children and I felt I was leaving my baby with someone who really cares. She definitely tries her best for the child and the parent and I can recommend her with no hesitations.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Elinor Elinor on 06/04/2019


Response by Avatar for Divineheritagechildc Divineheritagechildc on 06/04/2019:

Aww thank you Elinor.

Avril is a warm, funny person who is so enthusiastic about kids and who is always willing to give you a detailed summary of your child’s day and is so very helpful, you can tell she really cares about the children as she takes the time to encourage their education, and is very friendly and extremely helpful and is always there when you need emergency help. She’s an all-round lovely childminder and I 100% encourage people to go to her.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Lidea Lidea on 17/03/2019


Response by Avatar for Divineheritagechildc Divineheritagechildc on 17/03/2019:

Thank you.

My 2 year old son goes to Avril part time. He’s really happy there and always mentions going to Aunty’s Avril every week. I know he only enjoys going to places where he feels loved and where the people engage with him so I know by that that Avril makes a great effort and treats them with a lot of care. Ethan is developing at a great pace and I know that being by Avril has helped keep that pace up. I have no complaints, her hours are extremely convenient for me and it is easy to get to her place. It have been excellent for my son and my whole family.

  • 4 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 3 stars Food
  • 4 stars Communication

by Avatar for Bianca Bianca on 27/01/2019


Response by Avatar for Divineheritagechildc Divineheritagechildc on 28/01/2019:

Thank you Bianca. Much appreciated.

My daughter loves going to Avril's. She clearly has a great time there. She loves playing with Avrils children (before and after school) who are delightful and so well behaved. Avril teaches her lots of new words and songs and takes her to playgroups during the day. Her home is always spotleas. My daughter is 18 months old and loves playing with the other children Avril looks after as well. Overall I love the exposure my daughter has to children her own age as well as older and younger children. Avril has been amazingly flexible with timings and days which has made life so much easier for us. I thoroughly recommend her!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for Olivia Olivia on 08/04/2018

Avril is a great Childminder and I’m so pleased to have found her.
My son is happy in her care, she has lots of toys & resources in her home to stimulate him as he grows and develops new interests.
Avril regularly takes him out to groups and he gets on well with her own children and others in her care.
Avril keeps me updated via an online profile as to how my son is developing in reference to EYFS.
She is very flexible and has always accommodates us should we need to change days/times.
My son is safe and has a great time when in Avril’s care. A Mother could not wish for more.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for Sherine Sherine on 05/04/2018

Avril is extremely professional, really reliable and most importantly my daughter loves spending time with her. She also makes efforts to teach Nancy which is evident when she comes home having learnt new words. She treats Nancy as if she is part of her own family. I’m so happy we found Avril. She is brilliant and thoroughly deserves to be crowned baby sitter of the year!

  • 5 stars Overall

by Avatar for Kate Kate on 12/01/2018

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