Bounds Green's Reviews
Childminder
4.84 out of 5
Parents say
The childminder receives overwhelmingly positive reviews, with parents praising her caring nature, flexibility, and engaging activities. Children are described as happy and thriving in her care. The home environment is welcoming, with a large garden and plenty of toys. Parents appreciate the childminder's communication and support with things like potty training. Overall, she is highly recommended as a loving, reliable caregiver.
Summary generated by AI from the text of most recent member reviews
Parent reviews
Below are the latest reviews for Bounds green. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
My dauther started going to Serpil when she was 19months old for almost 3years.
Everyday Serpil provided new, other and various activities, games, plays inside and outside. My daughter was busy with her all the times. Serpil tooks the kids to local parks and playrooms. Her garden is great and big with lots of toys and pool during the summer my daughter was very happy!
Serpil is very flexible and always adapts to your needs.
My daughter was a picky eater, but eating meals with other children helped her a lot. Serpil had a balanced diet. Vegetables, pasta, pancakes, sandwiches.
Wonderful family atmosphere for my daughter it was a second home. She asks and misses her and Aila a lot!
Your child will have wonderful care, fun and learning.
Highly recommended!
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Magdalen
on 30/10/2024
Serpil was such a tremendous help when our full time nursery stopped doing Fridays. Our Son settled in immediately and it was his favourite day of the week! He made fast friends with the other children, ate food he didn’t/wouldn’t eat at home and was always so happy to go and happy when we collected. Serpil was also very flexible and helpful when we required extra days or care. I can’t recommend her enough!
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Ben
on 28/10/2024
Can't say enough good things! My son loved going everyday was clearly so excited to be dropped off. She was really flexible with us and helped us out loads. Can't recommend enough.
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Michaela
on 06/02/2024
Serpil looked after our toddler from when he was 1 to around 2 and 4 months. He had such a great time at Serpil's and was so sad to leave, however we moved out of the area and so had to. She taught him a lot but most of all he always had fun there and would come home happy but tired!
All the best and couldn't recommend her enough
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Sophie
on 03/02/2024
My son went to Serpil for 6 months, before we moved house and left the area.
Serpil was wonderfully caring with our son, who had not previously been looked after by anyone but me and my husband. She was flexible and tailored her approach to my little ones needs.
She has a wonderful garden and a house full of toys and gives the children ample opportunity to explore and be curious through messy play. She takes the children out frequently to local parks, libraries and playgroups, where they mix with lots of other children.
Serpil feeds the children home cooked meals like stews, soups, pasta, etc which are always packed with veg and goodness! My son was always more adventurous with his food at Serpil’s, so it was great to know he was eating veg with her even if he wasn’t at home!
Would highly recommend to anyone looking for a childminder!
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April
on 19/01/2024
My little boy went to Serpil’s from 18 months old for 2 years until he started at the school nursery and he absolutely loved it, it was like a second home! He still goes after school one day a week as he misses going so much.
Serpil organises outings to the local parks, fun painting and arts & craft sessions, sensory games in the lovely big garden. The children also have time for free play and there are plenty of toys to choose from.
We’ve really appreciated serpil’s flexibility and care over the past 2 years especially given the pandemic, she has provided a consistently loving and caring environment for the children in her setting.
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Jemima
on 22/11/2021
Serpil is really friendly, flexible and approachable. I could chat to her about anything, and it felt like I was leaving my son with a second family.
Lovely house and garden, we were very happy with our son there.
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Fionad
on 27/10/2021
We are very happy to find Sepril who looked after my 2.5 years old daughter for three months. We needed to find somebody to look after her for twice a week for three months as my daughter’s nursery didn’t offer her space due to full capacity. Sepril was very flexible and agreed our requested schedule for my daughter. My daughter was very happy to go to Sepril’s house and made some favorite friends including Sepril’s daughter. She gave me informative advise when I consulted her about my daughter. She is very easy to talk and know about children a lot. Thank you!
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Sara
on 27/07/2021
We had to use Serpil on an ad hoc basis due to our normal childcare provider fell through. Her home has a huge garden with lots of toys for the kids to play with and both her and her mother showed excellent care looking after our daughter. As an added bonus Serpil was in touch throughout the day keeping us up to date with how our little one in doing which we really appreciated - shame I cannot rate communication 6 stars!
I would not hesitate to use Serpil again and would thoroughly recommend her.
Thank you
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Vlassis
on 16/09/2020
Serpil and her Mum is doing a great job and helped us a lot looking after 2 our girls. Thanks to Serpil and her Mum our eldest daughter now is potty trained. All the best wishes to expand and grow! Many Thanks!!!
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MoneBone
on 12/04/2019
My daughter thoroughly enjoyed her time with Serpil, her lovely daughter, and her mum. She was with Serpil for around 2 years and had a lovely group of friends there. It’s a nice, homely environment and she was always excited to go there!
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Katstill
on 28/01/2019
Serpil and her mum looked after my son from just before his first birthday, until he went to nursery at two and a half. He absolutely adored both of them, and we felt confident leaving our child in their care.
I completely agree with the other reviews - Serpil is calm, patient and loving with the children. Our son ate, slept and behaved better at Serpil's than in any other setting.
I wanted to add one more thing. When our nursery plans fell through, Sepril continued to look after our son even though we had officially given her notice. She did this for several months while we looked for another nursery place.
This wasn't the first time that she had saved our skins. On several occasions, she took in our son, sometimes at the last minute, so that my husband or I could deal with some work emergency. We both work full time, and we really appreciated Serpil's flexibility.
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Reenski
on 12/08/2018
Serpil looked after our boy from when he was a year old and she has been incredible throughout. She is incredibly calm, supportive and caring and teaches the children good behaviour and boundaries in a loving and fair way. The children clearly adore her and feel safe and supported in her care.
Serpil was always incredibly supportive in helping us if we were trying to teach our child something and would always explain what she had been doing so we could all be consistent.
We have all grown to love Serpil and her mum - they feel like an extension of our family!
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Parent
on 11/01/2018
Serpil is simply Amazing and I really appreciate her love and care towards my son. My son started with Serpil when he was 10months old and being a first time mum I was super nervous that I had to leave my child. The first time I met serpil my son was very happy with her and warmed up to her easy because Serpil is so friendly and she loves children so the children also loves her. My son was so happy with Serpil and enjoyed going there to play and learn. My son has been with Serpil for over two years and I never had a complaint or anything negative as he was so happy. Serpil cared for my son like her own that she will call to check on us when my son is not in to ask if everything is okay with us which I really appreciated because not everyone will have the time to do that. Thank you so much Serpil for everything, will definitely keep in touch, Zac is missing you and will bring him around soon.
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Parent
on 10/01/2018
Serpil combines a genuine warmth and affection for children, with firmness and clear boundaries when they are necessary. That she genuinely enjoys spending time with children, and that they reciprocate by enjoying spending time with her, is immediately obvious. Both our boys became very comfortable with her very quickly, which was quite an achievement given that they both tended to be clingy to us and wary of others, including members of our families. Not only does she form strong relationships with children, but she also helps to foster friendships between children: both of our sons have made some of their first genuine friendships at her house. She is professional and her communication is excellent, making sure she was fully informed and that we were. She was highly sensitive to our requests but more importantly to our boys' needs and development, sometimes showing that she understood them better than we did. The care and opportunities for development that she provided for our children were nothing short of outstanding and we feel very fortunate to have had the boys in such safe and caring hands.
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Parent
on 31/07/2017
Very nice women and loves kids like hers. She looked after my daughter 3 years, she is the best nanny for my daughter . Highly recommend!!!!!
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Parent
on 13/07/2017
My daughter began with Serpil when she was just over a year old. Leaving a crying child is incredibly hard but when Serpil would send me videos minutes later of her playing the keyboard and happily singing away all worries vanished! After a few sessions the tears stopped and more often than not my little one wouldn't even bother to kiss me goodbye!! Serpil dealt with my little girls severe food allergies and potty training with absolute ease. I know cuddles were given freely and my daughter was always content and happy. Trusting your precious child with a stranger is a real struggle but I would happily recommend Serpil as an excellent childminder, I'm so grateful that she took care of our baby so well.
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Parent
on 08/04/2016
My son has been at Serpil's for the past two years and has had a wonderful time. He has always been happy to be left with her and I have no doubt that he is in a warm and friendly home.
Serpil has a huge range of brilliant toys and games and a large garden that the children play in throughout the summer months.
Serpil is very helpful and responsive if you have any concerns or particular requests she does her best to accommodate them. She supported us with potty training for example.
My son is very fond of Serpil and her happy caring personality has been a big part of him becoming the kind and confident toddler he is now.
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Parent
on 22/07/2014
My 2 year old has been looked after by Serpil for the last four months whilst I was waiting for a nursery place to come up. Now that he has moved to nursery we are actually very sad to have left. My son loved every minute and still asks when he is going to see Serpil again. I cannot recommend her highly enough from her freshly cooked food, homebakes, stimulating, educational toys and parks and library visits. Serpil really cares about the children that she looks after.
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Parent
on 11/08/2013
I have found serpil's help to be invaluable. Instead of crying when I go out my kids ask for Serpil to come. She is so kind and responsible. Leaving them with her was the first time I left them with a non family member so I called every reference who all had nothing to say that wasn't glowing. I feel very lucky that I found her on this site. I would definitely recommend her after 2 years of wonderful Childcare for my two kids. I was surprised to read a negative review on her and I can safely say the problem is not with Serpil.
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Parent
on 22/01/2013
I have known Serpil for around five years, first as my neighbour's au pair and then as a childminder and baby sitter for my two children who are now aged 6 and 4. My boys love Serpil and talk about her when they haven't seen her for a while. I work irregular hours and so we do not use Serpil at regular times. She is always my first call when I have to work but she fits us in only when she can so I was surprised to read about spacing issues. I know that she is always someone who takes their job seriously and she is also someone who genuinely loves being around children.
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Parent
on 08/01/2013
I am very sad to see someone has spent the time to write such an unfair and misleading review of Serpil on such a public site. In my personal opinion these sorts of matters should be dealt with privately.
However I also wanted to add that Serpil looks after both my 2 children on a part time basis and I have witnessed nothing but excellent childcare. Her home is immaculate and extremely spacious with every toy imaginable available to children of alll ages. Both my children settled in instantly and quickly built a great rapport with both Serpil and her lovely assistant. I would be happy to recommend her childcare services to anyone.
I hope that you would spend the time to visit Serpil yourself and see with your own eyes what a fantastic environment our children are in and how happy they are with her.
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TMD101
on 26/11/2012
I know how much reviews mean on these websites so I wanted to give you our
view of Serpil from our experience over the past two years.
We have two children, a girl aged 5 who is dyspraxic and shy, and a
precocious boy aged two. They both adore Serpil and have since almost the
first meeting.
We have known and used Serpil as a babysitter for the past two years. She
is unfailingly on time, helpful, pleasant, happy, generous and positive.
She has spent lots of time making sure that our little girl is busy with
her hands and her brain. She has made our little boy so at home he would
happily live with Serpil if he could!
Serpil's flat is clean, well cared for, filled with toys and warm. Although
on the first floor, access is good and there is parking on the broad street
in front to make for easy pick up and drop off.
Serpil goes one better than most baby sitters by going the extra mile:
picking up from school when necessary, organising parties at her house for
kids and parents or feeding the kids healthy snacks from her own pocket
whenever they ask!
We would honestly recommend Serpil to everyone.
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Parent
on 22/11/2012
Response by
Bounds green
on 24/11/2012:
Dear parent,
thank you for your nice comments about me :)
and I am glad that your children are happy spending time with me and they know how much I love them !!!!
Please make sure you are very clear about how many other children Serpil will be splitting her time amongst before you leave your LO with her-especially if you have a baby. We were really let down by Serpil and I believe she has compromised the quality of care she can provide by filling her books with as many children as she can.
When we met we explained what we wanted-a small adult to child ratio. Someone who could be available for our 11 month old as she built the confidence and independence to explore and play. Serpil was just starting out and had no children on her books but listened to what we wanted and appeared to understand and agreed that that's what she would like to provide.
However, 1 month before our LO was due to start Serpil added more children to her books than I was initially comfortable with but as the age ranges varied (only 1 was as young as my LO) and my LO had already bonded with Serpil we decided to stick with her-I did voice my concerns with Serpil and she reassured me Adi would still get the same level and quality of care.
Two weeks before Our start date Serpil took 2 more 11 month old children on bringing her total to 8 part time children including four 11/12 month olds, a 2 year old, two 3 year olds and a 5 year old. She didn't make it very clear to the parents when each child would be with her and I wasn't the only parent to be surprised when I finally saw a timetable.
Although all children except our LO were part time on at least one of my LO's days she would be with 3 other 11/12 month olds, a 3 and 5 year old.
As Serpil is in a 1st floor flat the logistics of getting this many small children in and out safely without leaving them is impossible, even when using her assistant. As importantly, I don't believe that she is experienced enough to provide quality care for this many small children. On one of our settling in mornings, 1 week before I was due back to work, I witnessed enough evidence of this that I decided I had no choice but to find alternative arrangements for my LO.
When I wrote an email to Serpil explaining how we were having to make other arrangements and explaining how let down we felt all I received in return was a request for money for the 1 half day that I'd left my LO with her.
Serpil has a lovely and natural way with children and her nannying experience was evident. However after our experience with her I feel like my initial impression of her, which was that of someone who put the needs of children first, was wrong.
Overall
by
Parent
on 14/10/2012
Response by
Bounds green
on 03/11/2012:
Dear Parent,
First of all,thank you for your review and checking my profile everyday.
1-2 days before/after you wrote this review I had an inspection from Ofsted and the inspector checked all my documents and the place,Her comment was "everything is fine and impressive for a childminder who just started off†at my setting.After September 2012 the EYFS changed so before writing comments about someone's services,please
I have nothing to hide and everything I do is legal,I have been child minding for more than 20 families for over 4 years and I did not choose this job because of money as it is the biggest responsibility,when you buy something from a shop you could ask for refund/replace but when it is about child care you can not ask replace so I can not let a parent stay with their child at my place 9am-5pm everyday for settling in period
We did settling in for you for “free†almost a month which is what the other child care providers (nursery/childminder) would not do...but it was just before the actual start so I did not mind you coming for 1 hour but stay all day,I am a Childminder not coffee shop owner,the children are more important than having tea with an adult …
For CHILDREN’S SAFETY I can not let anyone in my flat day time anymore and please contact me if you need details about safeguarding children,I can give you some documents to read and contact numbers that you can get more information)
I am more than happy to look after someone's child for free in settling in period as it is NORMALLY only 1-2 hours not all day…I did not want to talk/write about this and hadn’t done but I have just read your comment you are being unfair and all your comments are not right at all...
I hope you will find the right person(I think nanny would be perfect choice,you might think it's expensive but for "one to one attention" the childminders wouldn't be able to afford to pay their expenses only working with you) and asking for payment is a part of our businness otherwise why would we take all responsibility of a child for free ? I guess you wouldn't do it either...
I look after 4-5 children so not 8-9 “ and the details of number of children I look after is;
Monday 2,Tuesday 4,weds 4,thurs 2 and Friday 4 but one of them attends half day
but maybe when I open my nursery it will be more than this also I do not look after them by my own have an assistant who is “Ofsted registered†she is lovely,patient,have experience as she is mother of 3 children who are grown up now….
I give all details about my setting and give copies of all documents about activities,meal plan,weekly schedule and policies to parents and have never had any complaint about the ratio or the service I provide…
Best luck with your search…
Serpil
Serpil is extremely professional, and has a natural way with children. She has alot of experience with children and it shows. I will absolutely be using her again when i need evening baby-sitting. Highly recommended
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by
Parent
on 06/08/2012
Response by
Bounds green
on 02/11/2012:
Hi sonja,
thank you for your comment and recommendation...
