My son started after school at Emmas in 2009 where she picked him up at Our Lady of Muswell primary. His twin sisters then joined him 3 years later. Emma became part of our kids extended family and they have all really enjoyed their time with her and her three children. The house and garden provide a lovely safe environment and I used to love hearing the stories about the journeys from school pick up and the adventures in the park next to the house. At pick up time (5.45 for us) the kids were either red faced from playing in the garden or needed to be extracted from the living room where they were doing crafts - it was usually a good sign that it took us 15 minutes to leave the house...

On the practical side, Emma was always super helpful when we had childcare challenges (myself and wife having to be in 2 places at once), really organised on letting us know what was happening (admin, updates, finances) and just really easy to get on with.

But most importantly for us, we trust Emma and never had any worries about her taking responsibility for the most valuable parts of our lives.

• Overall
• Setting
• Cleanliness
• Food
• Communication