Ralph started with Vicci full-time at 9 months as I returned to work. Vicci was so supportive through the challenges of those first months back at work, sending pix and little video clips through the day and at just the right moments! As Ralph grew it was clear how much he loved being with Vicci and Georgia. Vicci adores her job and as a result makes it seem effortless but she clearly works incredibly hard, as do the rest of the team to create a stimulating and fun environment for children to develop and grow. The children always looked like they are having a fantastic time and we often saw the results with new words and wonderful artwork, not to mention the football skills, dance moves and driving skills!

The outdoor space is brilliant for lots of outdoor activities. Indoors is exactly as you would want a playroom to be – homely, bright, clean, full of things to do, play with and read, and it is quite stylish too! It doesn’t have that slightly battered, worn feel that nurseries inevitably have.

When Ralph was attending, Vicci also had after school children. It was brilliant that Ralph was able to interact with children of all ages from babies to primary school children and also Vicci’s amazing family. It used to feel me with absolute joy when I walked towards the gate and could hear all the excited voices. And Vicci, would always have time for a chat, to fill us in on Ralph’s day, check in on my own and offer advice to a clueless new mum! This also gave me a valuable bit of time to enjoy seeing Ralph playing with his friends as well as meet other parents. At Christmas, when Santa came, everyone got together for games, gifts and party food. It was so special to be part of such a wonderful childcare family.

We moved up to Yorkshire in 2019 when Ralph turned two. Leaving Vicci’s was the hardest part of our move and, 18 months on, we still miss her and the family every day. Ralph has settled into a new nursery that he also loves but I don’t think it would be possible to find anywhere as loving, supportive and fun as Vicci’s. I really cannot recommend enough.

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• Communication