I really want to give Makiko 5 stars as I thought she was kind and I really liked her, but after my recent experience, I simply cannot.

After 2 years of being out of work, I was offered a job that was running a campaign and required a childminder 3 days a week full time hours.
After some extensive research I came across origami Childminding. I was so nervous to leave my son with a stranger as he's only ever been with family for short periods of time, but never a full day. After seeing how qualified Makiko was and upon having our first meeting I felt very reassured and knew my son would do great with her. He seemed to take very well to Makiko and loved the setting. She reassured me that he would do fine.

2 days was all I got!!

After arranging all of my son's requirements and having signed the paper work and making the first payment. My son was due to start his first day on the thursday. Makiko sends updates on your child's progress throughout the day which is lovely and comforting to see at work. Especially when it was my sons first childminder. Day 1 went so well surprisingly and my son seems happy. Later that evening I got a call to say that another child that my son is exposed to was ill and whether or not I wanted him to attend on the Friday. I was happy to proceed as I didn't have much of a choice as there was no one to cover my shift at work. And I knew kids get ill at days ares, it's just inevitable. Makiko had told me she would be doing a deep cleanse so nothing else would be infected.

Low and behold my son suddenly got sick and Saturday he broke into a fever. This wasnt a big deal though and I wasn't upset, it was just unfortunate. Upon initial request from Makiko who asked me in the furture not to bring in my child if he ever was to get sick. I informed her thatt son would not attend on Monday out of respect for other kids not getting ill too. I wanted to make sure he fully recovered first and makiko would still get paid for the days he didn't attend. I also had ample time to inform work and get my shift covered.

I followed all protocol by Makiko and even had my son tested for covid twice (which all came back negative). However on the Monday she messaged me in the morning and told me she was now terminating the contract with her with no explanation whatsoever. This in turn caused me to lose my job on the campaign as there was no one else who could take my son as all other childminders were fully booked. And I was seen as unreliable for furture work.

Devastated and confused i confronted Makiko politely as to why she terminated the contract and also blocked my original account on childcare.co.uk, to which I got no reply. She dropped off the remaining items that was left in her setting (with missing items) and refunded the rest of the month. But I felt like I was being treated like some criminal. I honestly believed everything was go well until this event

I would not recommend this childcare as it is extremely unreliable with devastating results.

• Overall
• Setting
• Cleanliness
• Food
• Communication