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Marcia
Childminder
Exmouth

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1 stars

Absolutely disgusted

Reviewed

If your thinking of sending your child to marcias child minding, that doesnt like being left with strangers after 1.5 hours then dont bother.
Marcia had lilah in for one settling in session that went reasonably well and then she had 6 different days after that where she was supposed to go in and marcia cancelled at 8am every morning a couple hours before she was due to start. After the 6th time I didn't message this time saying "its okay no worries" like i had the other 5 times, I said that I understand that people have sick days but I different day... its getting to the point where its not fair on my daughter being told shes got school in morning then not going.
After that message she proceeds to reply basically blaming lilah because she needed more of there time. And then proceeds to ignore me for 2 days after until eventually saying that she thinks she needs a smaller setting. Although before my complaint that was very polite and understanding she had set another day up for my daughter to go in.
So it is nothing to do with needing a smaller setting but everything to do with her not being able to handle a polite complaint about your daughters nursery day being cancelled 6 times.
Better of this way anyway after finding out that one of her members of staff swear infront of the young children.
Absolutely wouldnt recommend all looks like sunshine and rainbows on there Facebook page but it definitely is not.
There constantly understaffed and not professional what so ever

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Communication