Lucy is one of those rare people: open, honest, up-front and direct.

Right from the outset she was very open about her qualifications and experience, what she has to offer and who she is.

We had no hesitation in having her look after our sons after speaking to her a couple of times. She spent a couple of hours with us beforehand to meet them and to find out about their routine, how we like things to be done, etc.

We have two sons, one six years old, the other two. They can be quite a handful at times, but Lucy had them listening to her and being well behaved right from the outset, simply by setting the boundaries and being firm, but fair.

We needed someone temporarily while we looked for a new au pair, but even in that short time Lucy justified our trust in her. If it weren't for the fact that it suits us better to have someone who lives in, I am sure that we would have kept Lucy with us for months, if not years.

I recommend her very highly.