Clare's 1 Star Reviews

Awful Experience - Made me feel a bad parent

After the current childminder finished trading (who was absolutely amazing) I was desperate to find somewhere close to home and as this person was already acquainted with my child through playgroups etc I decided to go ahead with the childminding even though I had heard negative warnings.
After only 3-4 weeks she gave up on my child, saying it wasn't the right setting for him, he doesn't listen. I never did pick up without at least 1 negative comment about my child. Bear in mind they were 2 (going on 3). Basically couldn't cope with a headstrong child who was a little loud and confident.
I took them straight out of her care and got him into a lovely 5* nursery, who I gave this information to upon their start and has since fed back to be that my child is "normal" 3 year old and has no idea how this person made such an opinion of my child.
They have now started mainstream nursery with the most confidence and i'm so glad I got away from this childminder.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Bec_Ear on 18/04/2023

Response by Clare on 18/04/2023:

I am sorry to hear that you had a negative experience with my childminding services. However, I must respectfully disagree with the statements you have made in your review.

First and foremost, I pride myself on providing a safe and nurturing environment for all children under my care. I take my responsibilities as a childminder very seriously, and I work hard to create an atmosphere of trust and security for both children and parents alike.

Furthermore, I have always been communicative and transparent with parents regarding their child's wellbeing and any issues that may arise. I believe that open and honest communication is essential in building a positive relationship with both the child and their family.

In regards to your comment about me making you feel like a bad parent, I can assure you that this is not my intention nor something that I have ever expressed to any of the parents under my care. As a childminder, I understand that parenting is a challenging and often overwhelming task, and I am here to support and assist parents in any way that I can.

I take all feedback seriously, and I am always looking for ways to improve my services. If you would like to discuss any concerns or issues that you may have had, I am more than willing to listen and address them.

Thank you for taking the time to share your thoughts, I hope that in the future, you will consider the impact that your words can have on others. It is my sincere hope that we can move forward in a more positive and respectful manner.