Penny R's 1 Star Reviews
Childminder
4.67 out of 5
Parents say
The childminder receives overwhelmingly positive reviews, praised for providing excellent care in a safe, nurturing environment. Parents highlight the childminder's ability to accommodate children with additional needs, promote development through stimulating activities, and create a family-like atmosphere. Communication with parents is consistently noted as excellent. The childminder is described as professional, caring, and going above and beyond expectations.
Summary generated by AI from the text of most recent member reviews
Showing only 1 star reviews
Below are the 1 star reviews for Penny R. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
I used Penny for 3 years with my son and daughter and at first the care was great. Up until recently they would cry when returning home and state they didn’t want to return because my son who has special needs was being mistreated. The names they were calling my partner to my children (their mother) were horrendous. My son was also told to call himself a liar. When questioned, they terminated our contract!
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Cleanliness
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Communication
by
Mark
on 05/12/2023
Response by
Penny R
on 04/01/2024:
This is a fabricated Review as a result of Terminating contract when my assistant was verbally abused by partner. Reported ourselves to LADO no markers met on our part and Osted informed which resulted in an Unannonced Ofsted Inspection awaiting Report will publish once I have full report.
My daughter was offered School nursery place at 3 different school, so I started looking for for childminder who can do school run.
I found Penny, I went to see her and explained my requirement. She verbally agreed, straight from her house I went school to submit acceptance form.
I came home and messaged her school tentative start date and keep place for my daughter. In few days I received letter from school with the start date, I informed her again and this time I told her that I would like to send my daughter from 16th August, she agreed with the date.
I even asked her if she is planning to take any holidays in August so I can book mine as per her. She gave me holidays dates.
After few days I messaged her to ask when I come to discuss further about the timing as my daughter was started 2.5 weeks before school but she didn’t message. After few days I called her but she didn’t answer or no call back.
Again after few days I messaged her, she replied she can’t offer place to my daughter as I didn’t confirm if I want to send my daughter or not. I sent her message screenshot, where I informed her school start date and I agreed to send my daughter to her place and asked her when I can come to discuss further details but it was her who didn’t reply. To this she just messaged good luck with your searches.
I prepared my daughter for the school now she is so disappointed that she can’t go to school as all her friends from current daycare going to school and she is not going to see her.
Penny has let my daughter down and put me in messy situation. Unfortunately until today I still didn’t find anyone for school run. Please be careful.
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Communication
by
Sara
on 22/08/2021
Response by
Penny R
on 22/08/2021:
I'm sorry you feel like this. Clearly I'm not the childminder for you as seeing as I've never looked after your child your 1 star rating is a little disappointing
