Twinkle 's Reviews
Childminder
Below are the parent reviews for Twinkle . Back to Twinkle 's profile
Average Rating:
(4 from 8 reviews)
Aunty Fola is very caring by nature I feel very coming comfortable leaving my children. This setting has various activities, very safe area and fun for the children. Aunty Fola is amount the best Childmider I have used so far. I give her the top ratings for her flexibility and understanding. Thanks for your continued good service to us and and my family.
Overall-
Setting
-
Cleanliness
-
Food
-
Communication
Fola is very approachable, committed, reliable, and even goes beyond to ensure that my son is well looked after.
The environment is always clean and hazard free and Fola has gone beyond to ensure that covid 19 measures are in place.
Safe environment for children with lots of children’s toys books.
I cannot fault Fola’s services but I am thankful for this new childcare setting as she is flexible.
-
Overall
-
Setting
-
Cleanliness
-
Food
-
Communication
Worst childminding service I've come across.
This lady turned up late to pick up my daughter in the morning and drop her off late to school, she didn't feed my son and when I decided that I won't use her for more than two days I've already agreed with her on she message the following morning stating she won't be coming. Because I choose to not use her service anymore. She didn't fulfill what she'd already set out to do. Then when I tried to make a review after the awful ones she already had. She blocked me on the childcare website so I couldn't comment. I even made a new profile and she blocked me on there too. I would like people to know what kind of person they are getting involved with. I would even like to see her response to my review.
Overall-
Setting
Cleanliness-
Food
-
Communication
by
Felecia
about
Twinkle
on 15/06/2021
Response by
Twinkle
on 15/06/2021:
Thanks you for the review however, I do not believe that you are qualified or in a position to leave a review due to the fact that you have only been with me for less than 8 hours. Right from the beginning when you visited my settings, you arrived upset, you informed me that your previous childcare provider did not fulfil your service expecting. You had nothing positive to say about your previous provider. I did everything possible to meet your expectations and I am confident in the services I provided for you. It became apparent to me that you had no intention of paying your fee as you failed to make the deposit which I inform you of on the very first day and to date has yet to receive payment for the service I had provided for you. In addition you terminated the contract and made unreasonable request within 7 hours of attending my setting.
You accused me of dropping your child of late where in fact you provided me with the wrong address however after eventually receiving the right address and directions from you I was able to drop Your child off on time even though you claimed that I was late which is absolutely wrong. Your son enjoyed the time he spent at my setting because he was all smiles playing in the gardening and participated in other activities. You stated that I did not feed your son which again is another false accusation. You asked me if he ate and I told you that he did but not a lot.
You requested to change the contract from childminding to baby sitting, I decline as this is not the service that I offer. In addition I informed you that to do so will conflict with my main objective as a childminder for the times that you requested and also conflict with service I am currently providing to my present client.
I am now wiser to your antics as it has been brought to my attention that you have continuously use several other name/profiles on childcare.co.uk, reasons for this I do not know however other childminders are aware of you as it was them that brought this to my attention.
I wish you luck and I have no regrets with the service that I provided for you as I will continue to provide excellent service for my clients and other future clients and I will continue to go above and beyond for them.
I am happy with the care Fola provide for my daughter. As a first time mom I found it very difficult to trust anyone on looking after my child. Due to financial commitments I needed to put my baby into childcare quite soon. She's explained me everything before signing the contract. I have been reassured by providing information such as 'how's my daughter been, how has she slept or eaten and etc. I have valued her honesty.
She provides safe, clean, stimulating and caring environment. She is very attentive, plans various of activities, promotes equality & diversity based around the children's specific development needs. She provides me with excellent feedback. She also plans with me different approach or alternative techniques for my daughter, for example if my daughter is not feeling very well etc. My daughter has blossomed since she's been under the care of Fola.
I can see that she has a passion, commitment and a lot of love for children. She is very flexible and understanding. I'm so thankful me and my daughter met her and Cami.
I would highly recommend her.
-
Overall
-
Setting
-
Cleanliness
-
Food
-
Communication
its my daughter's first time with a childminder and she has settled well at twinkle twinkle montessori, she enjoys the play and activities and learning they do there. Fola is enthusiastic about working with children, i get updates about what my daughter has been up to.
Environment is clean, safe and all covid 19 measures put in place.
-
Overall
-
Setting
-
Cleanliness
-
Food
-
Communication
The worst childminder ever. I have to leave 4 days with this childminder and That was 4 days to long.
They not teach kids just all day use tv and watching cartoons.
When I ask what activites my son doing one of them tell me cant remember (they just look after my son and two diffrend kids.)
I NOT RECOMMENDING THIS CHILDMINDER.
-
Overall
-
Setting
-
Cleanliness
-
Food
-
Communication
by
Monika
about
Twinkle
on 09/04/2021
Response by
Twinkle
on 09/04/2021:
I think i unfair to leave this kind of review, your child was just with me for four days. He has never been to a childminder, does not speak, and unable to communicate. English is not learnt in 4 days and I can reassure you that your child was well looked after. I also think that due to language barrier you (mum) did not understand the process. I wish you all the best and I hope you get someone who can accommodate you. I in my setting children's wellbeing is paramount.
I almost went with another childminder before stepping into Fola's premises.
Her house is very neat and clean and all Covid-19 guidelines are being observed.
There are plenty of fun and educational activities for my child and he is bound to learn a lot whilst in Fola's care.
Fola is also nice and friendly, so you would definitely feel at ease.
-
Overall
by
Sholly
about
Twinkle
on 08/04/2021
Response by
Twinkle
on 08/04/2021:
Thanks mum
We visit Twinkle Twinkle Montessori last week .I was impressed with all the safety measures: sanitizer machine, temperature taking , baby gates to all the doors.
The place was very clean, spacious, with lots of playing and learning resources.
We like MONTESSORI approach and we booked our place for summer holiday.
Thank you.
-
Overall
-
Setting
-
Cleanliness
-
Food
-
Communication
You must be a registered parent and logged in to leave a review.
If you don't have an account then Register Free now.
