Sunnyside Childcare's 1 Star Reviews
Childminder
4.83 out of 5
Parents say
This childminder receives overwhelmingly positive reviews, with most praising the caring, nurturing environment and fun activities provided. Parents appreciate the regular updates, photos, and flexible hours. The setting is described as clean, spacious, and well-equipped. Children are reported to be happy and thriving in this "home away from home" atmosphere. A few isolated negative experiences are noted, but the vast majority of reviews are glowingly positive.
Summary generated by AI from the text of most recent member reviews
Showing only 1 star reviews
Below are the 1 star reviews for Sunnyside Childcare. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
Very bad experience. I was looking forward my daughter to to starting nursery. Kerry with her unprofessionalism made all the procedure so stressful and difficult, that drove us to leave and found another childminder. Best choice of my life
Overall
Setting-
Cleanliness
-
Food
by
Tala
on 17/08/2020
Response by
Sunnyside Childcare
on 18/08/2020:
Hi
First response to this is why are you lying about having a daughter? It was your son that I said couldn’t come here Friday due to his illness!
Your son was very sick on Thursday and extremely unwell screaming
He passed this sickness on to a few children in the setting including my own daughter
Due to covid-19 and Ofsteds new policies I have to close if any of the children have a temperature. Your son had a temperature aswell as my daughter and another child. I was being professional and acted how Ofsted has told me and closed the setting. I’m sorry that was inconvenient for you. I lost my grandfather to coronavirus so I have much respect for the vulnerable and would not like any vulnerable person to be exposed. I’m sorry that didn’t fit with your work
You had many settling days with me, came for teas and play dates
I updated you with photos and messages all day
You watched with your own eyes how much the children here adore me, even Ellis said to you “I love kezzy”
Your bad review is purely because my closure was an inconvenience to you
And to any parent or childminder reading this she has even called Ofsted out on me for me closing Friday due to my coronavirus policy.
I have text messages to prove her son was ill as she messaged me Friday saying he was sick
Parents, your children and family are my priority especially with this virus going around and I will do whatever is necessary to keep your children and your family safe from Covid-19. My mum is nearly 60. I will not risk it I’m afraid
Unfortunately some parents don’t understand the seriousness of the virus
Stay safe
Kerry Karen & Kirsty
