Little Learning Ladder's 2 Star Reviews
Nursery
4.43 out of 5
Showing only 2 star reviews
Below are the 2 star reviews for LLL. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
The keyworkers and previous managers were amazing and made LLL a warm, community-centered place.
Sadly, under new management, this is no longer the case. The new owner/director runs the nursery more like a profit-driven corporation. Their fees increased twice within 3 months.
We gave plenty of notice that our child would be away for 3 months. During month two, we provided 5 weeks' notice to terminate his place, but 8 weeks' notice was required. As a result, we were charged for around 3.5 months of full-time fees - without him attending a single day - amounting to around £4.5k.
Changes to the nursery's environment also reflect this shift - increased barriers and electronic devices at reception between staff and parents, and a lack of opportunity to visit the rooms since our initial tour. Three nursery manager changes in just over a year.
We hope LLL can rediscover the community spirit that made it special.
Overall-
Setting
Cleanliness-
Food
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Communication
by
MiMaRich
on 10/01/2025
