Helena's 1 Star Reviews

Nanny

4.38 stars 4.38 out of 5
8 ratings

Showing only 1 star reviews

back to profile clear filter

Below are the 1 star reviews for Helena. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.

unreliable as first impression

1 stars

I have never met Helena , I hoped so but she did not show up in our first meeting. Despite the confirmation message that was sent the day before And was marked as “ read” she failed to inform us that she wont be coming. I tried to keep the lines of communication open by contacting her and leaving a message but there has been no response. We waited and wasted our sunday afternoon as my husband and I rarely get a chance to be free on weekends since he shift works. I would say unreliable as first impression.

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

by Avatar for Tala Tala on 10/02/2019


Response by Avatar for Helena Helena on 11/02/2019:

Hi Tala,
My apologies for inconvenience caused. I have send you a message letting you know I’ve unfortunately had a family emergency.
I would appreciate if you could get in touch so we might finally be able to have a chat and hopefully arrange to meet up.
Kind Regards
Helena

You must be a registered parent and logged in to leave a review.

If you don't have an account then Register for free now.