I have had a very bad experience with Wilma. She looked after my 2 children for 1 day this December 2018 (Monday) and cancelled on me the second day (Monday) 2 working days beforehand. She also said she accepted the 3/4 year government scheme but was not registered and even though I provided her all the info before the cut off she still missed it and demanded payment for my son who is technically free. On top on this when I demanded my money back for the second day not worked she paid it back but deducted the free settling in fee. Also on the 1st day she was not home on time due to a dentist appt but failed to notify us. Very un organized and is not good with the formalities such as paperwork and child care schemes etc. I would not recommend to anyone and I now have the unfortunate task of trying to find someone new over Christmas whilst back at work after maternity leave!