I have been very happy with the care Mia has received, and the great progress she has made whilst in Michelle’s care. Michelle’s home was always welcoming, well organised and Mia had great fun playing with all the toys available and with the other children in her care.
She provided a wide, fun range of activities including plenty of outdoor exercise. I know Mia recently enjoyed sand and water play, arts and crafts, singing and dancing as well as outings to different animal parks like rare breeds, trips to feed the ducks and walks in the park.
Michelle is a great communicator and had no trouble in gaining Mia’s confidence and therefore encouraging good behaviour and kindness. Michelle knows how to respond with firm but kind discipline explaining what we would like to see, in terms which she understands.
Michelle completed a diary detailing what Mia had done each day. From this I had a complete picture of her whole day including what she had eaten, how long she had slept and all her activities. This helped me to feel involved with her care.
All in all I am thoroughly happy with the level of care Mia received. Michelle was also very flexible and was there for us when we needed her the most.

• Overall
• Setting
• Cleanliness
• Food
• Communication