Sophia 's Reviews
Childminder
Below are the parent reviews for Sophia . Back to Sophia 's profile
Average Rating: (4.67 from 15 reviews)
Sophia has been an amazing childminder for our Son. We had a really tough time with a very bad experience in a nursery and just handing our baby over in general. Sophia made the whole process really smooth and we felt so reassured to hand our precious little baby over to her. Sophia is warm and friendly, she really cares about the children in her care. Sophia spent a lot if time settling our baby into her setting, ensuring he felt safe and happy. It didn’t take long for him to greet her with a smile and reach out to her on his arrival. She is so attentive to the needs of the children and pays special attention to the details of their development as is evident through the progress reports that she provides.
The food the children are given is of high quality and extremely nutritious. Our baby is now in a fantastic routine which we ourselves found difficult to implement- he has regular naps and has slept through every night since joining the setting. Our Son has so much fun in the setting, where the children are offered a highly stimulating environment. There is soft play, sensory toys and books. Sophia spends time doing messy play and taking the children outdoors twice a day! I feel that our Son is making fantastic development in her care and we truly believe this is the best experience he could be having right now at this age.
We are updated regularly through the Famly app, so can see how our baby is getting on throughout the day. Sophia also sends us lots of pictures so we can see how happy he is with his friends. We can’t thank Sophia enough for the effort she puts into providing this care for our Son. We are incredibly happy and reassured parents and can’t recommend her enough.
Our daughter is 15 months and has been going to Sophia for the past four months and is really happy there. Sophia engages the kids in lots of different activities - messy play, painting, games with water, soft play and they go to the park every day. Sophia encourages their development and provides regular updates on how our daughter is developing, showing real care and interest in the kids she looks after. Meals and snacks are healthy and nutritious. Sophia has been very accommodating and flexible when our plans have changed. I have no hesitation recommending her to anyone looking for childcare. It has made my return to work so much easier knowing that my daughter is happy and is being well cared for!
Sophia’s home was extremely clean and well organised. She had soft play and lots of toys for the children. She takes them out in a large buggy each day which is great. She was really passionate about the home cooked food that they eat and seemed keen to help with the children’s development. Unfortunately Sophia didn’t have availability for when we needed but I would have been very happy sending my little boy to her.
Sophia was brilliant in all our dealings with her. A total pro - honest, smart, caring, calm, accessible. She has a wonderful little space in a gorgeous Victorian house on a quiet road in N16, tailored to provide the children with lots of educational and creative play. It's so incredibly clean you could have your tea off the floor. We were about to sign on the dotted line when our son got a fluke place at a local nursery. We were genuinely torn because Sophia felt like such a rare find. We opted for securing that elusive nursery place, but I'll always slightly regret not having had the chance to have Sophia in our lives!
The other review on her page seems completely at odds with the experience we had.
We thought Sophia and her home were great when we first met her, so we agreed for her to care for our son 3 full days a week starting in Sep this year (2019). My husband and I had arranged new full-time jobs catering around this agreement and a 2-week holiday just before the setting in period only to receive a whatsapp message from Sophia that she won’t be taking our son in her care anymore. No explanation, not even a phone call, just a short and vague text.
I’m very disappointed in her behaviour and lack of professionalism and consideration for us as a family. I would not rate her character for this job.
by Kat about Sophia on 28/08/2019
Response by Sophia on 20/07/2020:
Thank you for your kind words Kat, in regard to how you felt about our initial meeting and the arrangement of the setting I provide care in. I am sure it is with regret that you have displayed a review that is equivocate. Your contract was terminated due to there being a breech. The reason for Registered Childcare providers like myself using such materials as a contract is to provide security for both parties involved. You were very aware of the terms and conditions of this contract made and choose not to adhere to it, therefore the arrangement resulted in termination. I am very professional, reliable and fair, having much experience and knowledge in this sector, hence the idea of this endeavor. If the matter here is in relation to securing a place here at the setting for your child, surely you would have fully completed what was set out in the contract made and paid your reservation fee. Instead, you chose not to and avoided communication for several days, going on weeks. At this point in time, the setting was new and due to open a month later, with lots of interests from parents wanting a service. It was after many attempts of trying to contact you thorough calling, that a text was delivered and followed by a written letter. It was only then that a response was provided from you. For the provider to be able to deliver notice of termination there has to be a breech. If there was no breech, then you would have been entitled to the service arranged and set out in the contract made, for at least 4 weeks, but this was not the case! In fact because of your lack of professionalism and consideration for the provider you loss your placement here at the setting.
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