My daughter was first looked after Tia when she was 9 months old, and I needed some part time cover while I worked in a freelance position. I had no idea how lucky I was to have found her. I had initially hoped to find a childminder closer to home (Crystal Palace) but couldn't find anyone flexible enough to cover my short term contract. When I later got more work, Tia was my first choice, and I was happy to drive the extra miles to ensure my daughter could be looked after by her.

Apart from being brilliant with kids (a great teacher, fun, creative, well-organised and a joy for them to be with) she is pretty good with adults too! Good communication, flexible, and easy-going. She is also qualified, OFSTED approved, fully aware of other standards and requirements and mindful and respectful of anything else that might be an issue e.g., dietary requirements.

Going back to work can be difficult and I couldn't have done it without having completely reliable and supportive childcare. I totally trusted Tia to look after my daughter and take care of her in a happy, loving environment while I was working 9-5.

• Overall
• Setting
• Cleanliness
• Food
• Communication