Karolina's 2 Star Reviews
Childminder
4.85 out of 5
Parents say
The childminder receives overwhelmingly positive feedback, with most reviewers giving 5-star ratings. Parents praise her for providing a safe, clean, and engaging environment for children. They appreciate her communication, flexibility, and nutritious meals. The childminder is described as caring, professional, and reliable, with many parents noting their children's enthusiasm for attending. One negative review cites communication issues during initial contact.
Summary generated by AI from the text of recent member reviews
Showing only 2 star reviews
Below are the 2 star reviews for Karolina. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
It was great to deal with Karolina initially when she reached out for a babysitters job. We organised for a call however, she failed to make it happen on two occasions. We also agreed on a video call which I requested via email however later was told she had no access to her email. Disappointing and sadly for these reasons I am not sure how reliable she is.
Overall
by
Jessica
on 21/11/2024
Response by
Karolina
on 21/11/2024:
Thank you for your feedback. I’m sorry to hear about your disappointing experience. Unfortunately, during that time, I faced unexpected issues, including a broken phone and limited access to my emails.
I understand how this may have affected your perception of my reliability, and I sincerely apologize for any inconvenience caused. I’m committed to improving communication and ensuring such situations do not happen again. Thank you for bringing this to my attention.
