Emilyslittlenursery's Reviews

Poor communication

We never got round to viewing the setting even though Emily had said she had a space available and that she was checking her schedule. Despite calIing several times to confirm details/viewings, I didnt' hear back from her until several weeks had passed, only to be told that the place had been taken (Via text)

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by Kiki on 09/09/2024

Response by Emilyslittlenursery on 09/09/2024:

I am slightly shocked by this feedback given that we communicated on 11th July, and some of your comments are factually incorrect. you enquired about availability, I said I "may" have a space in September. You then asked for my Ofsted number, which I provided, and you thanked me for a swift reply. I later explained to you that one of my families has increased their hours, so the space was no longer available. in-between our 8 messages, there were no calls or unanswered messages between us. it's important to say that I have a small setting, priority is always given to my existing families, and a viewing of my setting would never ever be offered if a space was not available. I'm sure you appreciate that parents' schedules change. Work commitments can differ, and I try to accommodate this as best as I can with my existing families. If this means that a space is not available at your request, then I apologise for that, but priority sits with my families and children. I do hope you have luck in your search for childcare that suits your needs

Excellent Chidcare Provided!

Emily looked after our 2 year old on a short term basis. We required emergency childcare due to work commitments and a change in circumstances. Emily was really flexible with us and was so helpful. Our little one came on leaps and bounds in the time he was with Emily, he was always happy to arrive and we felt confident in the care provided to him. Emily's setting is really nice, it's clean and there's plenty for little children to stay occupied all day. We received daily updates, photos and access to a live feed throughout the day. Would highly recommend Emily to anyone looking for childcare that offers both nurture and learning. If we need childcare again, we wouldn't look elsewhere.

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by Daniel on 24/04/2024

Lovely Emily

Emily is a heart warming person. My son enjoyed being at her home and playing with her children. She is a warm and engaging person. Really nice setting for children to play and learn. Her home is clean and spacious, garden area always updated cosy mini footie pitch, mud kitchen plenty of planting pots. Her cat Alfie always welcomes you at the door he is like a mini butler. I recommend from positive experience. Your child will be happy and have heaps of fun there.

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by Bariskra on 20/04/2024

Response by Emilyslittlenursery on 24/04/2024:

This is so sweet. Thank you xxx