Vilma's 1 Star Reviews

Completely wasted my time

It is unfortunate that Covid restrictions are in place, however she messed me about for a whole month. One minute telling me she would call to arrange to meet up as i could not enter the premises. When I offered for a virtual tour of the place, she gave me an excuse. She stated, she thought (not confirmed) that nursery settings would be closed. Everytime single time there was an obvious excuse despite one of my daughters having a disability meaning she could still get childcare regardless of the situation. In other words, she could not find a way to refuse but rather find excuses to fob me off.

Very unprofessional and disgusted to say the least! If I could give 0 stars I would.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Eve0711 on 11/01/2021

Response by Vilma on 06/04/2021:

Thank you for your review.
I am sad to hear you feel this way. I believe that I tried to keep you as informed as I possibly could in this very difficult time for everyone during the Coronavirus Pandemic. The way I have changed the way I ran my setting was by following all updates and making sure that all the children the I childmind were and are at all times safe, healthy and developing.
I believe that my previous reviews tell you what I am like and how much I love my job, watching children develop into independent, confident, able and happy little people.
I have a fantastic working relationship with all my parents and even have contact with children and parents alike that no longer use my services. So much so that I am very proud to have been asked to be godmother to 2 of the children that I have cared for.