Gorkem's Reviews

Parent

Below are the reviews that Gorkem has written.

Very Unprofessional and Untrustworthy

We visited Lizzy and her partner Debbie, at their home on a Saturday. Their home seemed suitable for child care and after mutual conversation, we decided to move forward with them. We specifically asked if they were available for after school four days a week, and they told us that they were quite available and that they had no problems with the place. We made an agreement with them, they said they would send us the documents to pay them. Since it was our daughter's (3.5 yo) first day to spend with them, we agreed to pick up our daughter from school together the next Monday, and go home together to make a smooth setting for her. On the morning of Monday, they sent us a message and said that another parent had paid before us and that they could only spare two days for us. We were very surprised by this situation because we had already made an agreement and started the process, and they had not yet sent a document for payment. Although this situation saddened us, we still wanted to continue for 2 days since we are full-time working parents. Later in the day, exactly 10 minutes before the agreed time to pick up our daughter from school, they sent another message and said that they would not work with us in those two days, to, but she said that she will come to school to talk.

Since these events shocked us so much, I asked why she behaved like this, she said that they did first-come-first-serve and the other parent paid first, but when I said that we had already started with them and they did not mention such a situation before and we were already waiting for the documents from them, she could not give much of an answer. Afterwards, she accidentally mentioned that they actually met with the other parent after us and that parent was a little insistent. So, basically their words cannot be trusted and they have no respect for the agreement they made with us. As full-time working parents, all our plans were turned upside down that week. After seeing how unprofessional and untrustable they are, we feel lucky that we did not entrust our child to them in the first place.