Dee's 1 Star Reviews
Childminder
4.53 out of 5
Parents say
Reviews for this childminder are overwhelmingly positive, with many parents praising the warm, nurturing environment and excellent care provided. The setting is described as clean, safe, and well-equipped with engaging activities. Parents appreciate the regular updates and communication. While most reviews are glowing, there are a couple of negative experiences mentioned, citing issues with communication and safety concerns.
Summary generated by AI from the text of recent member reviews
Showing only 1 star reviews
Below are the 1 star reviews for Dee. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
Bad communication.
Not reassuring when it comes to settling a clingy child.
Not clear about funding, hours, and payments.
Not very family centred care
When communicating my dissatisfaction I get accused of being racist.
When removing my child even before starting, refused any money back (not the deposit)
Overall-
Setting
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Communication
by
Indre
on 15/04/2025
Unfortunately I have had an awful experience with this childcare setting and would not recommend. I have discussed this with setting how I felt my baby was not in a safe environment due to unsafe sleeping environments (as per a photo) where he had a muslin tied around his neck, he was on the floor asleep, toys around him that were not age appropriate and posed as a choking hazard, faced down into a pillow. After discussing my concerns I was met with hostility and threatened with solicitors.
Please avoid at all costs
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Overall
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Setting
Cleanliness
Food-
Communication
by
Adam
on 14/02/2025
Response by
Dee
on 15/02/2025:
It is disappointing to receive an unfair and misleading review when I have consistently provided high-quality childcare, as reflected in my 6 other 5-star reviews from satisfied parents.
As an Ofsted-registered childminder with 10 years of teaching experience, the safety and well-being of all children in my care is my top priority. I adhere to strict safeguarding and sleep safety guidelines in line with EYFS and Ofsted regulations. The allegations made here are wholly unfounded and contradict the overwhelmingly positive feedback from other parents.
Regarding contractual matters, this parent agreed to a six-month minimum term but after 4 days has sought to withdraw their child without payment or honoring the agreed terms. This constitutes a contractual breach, rather than any negligence on my part. It is unfortunate that this has led to a misrepresentation of my childcare service.
My commitment to providing a nurturing and safe environment for all children remains unchanged, and I encourage prospective parents to consider my longstanding reputation and verified reviews rather than one isolated, premeditated and unfounded complaint.
