Kayleigh's Reviews

Parent

Below are the reviews that Kayleigh has written.

Could not make any faults to Joanne & Liam

Our daughter has been with Joanne and Liam for over a year now, since she was 11 months old and we could not fault their care! I was a very anxious parent when first leaving my daughter due to an awful experience at a nursery but Joanne listened to my concerns and talked me through her policies and procedures and answered any questions I had. To begin with we had lots of updates via WhatsApp about our daughter to ease any anxieties and now fast forward over 12 months I can still contact Joanne at any time of the day and receive photos and updates. Our daughter has come on leaps and bounds with Joanne and Liam and actually cries when we pick her back up after spending the day in their care. Joanne has never once broken any promise she has made to us and I can fully trust that my child is being looked after and cared for just as she would be at home. Joanne has always been open and honest with us too about any concerns or issues she has which reiterates her trustworthiness. We provide our own packed lunch as this is Joanne’s policy, which she fully explained when first visiting, and works perfectly for us as we are able to provide our child’s favourite foods that we know they will eat. She attends several different toddler groups a week and makes regular trips to parks, soft plays and adventure parks. Overall, we genuinely don’t know what we would do without the care and support both Joanne and Liam offer not only to our daughter but also us as a family as our daughter loves them just as much as we do! Thankyou Joanne & Liam x