Suzy84's Reviews

Unfulfilled Commitment; Disappointing Experience

I regret to share my disappointing experience with Suzy, who we hired to care for our almost one-year-old son. Initially, we were hopeful and had high expectations for a long-lasting arrangement, as we clearly communicated our need for a commitment of at least a year, with two days a week. Unfortunately, our expectations were shattered.

For over two months, she appeared to be reliable and bonded well with our child, although she called sick three times in this period. We invested significant time and effort into ensuring a smooth transition for our son, even as I returned to work. Despite her prior assurance of a year-long commitment, she suddenly let us down without any notice, citing changes in her living situation.

We were concerned and tried reaching out to understand the circumstances better, but our attempts to communicate were met with silence. This abrupt departure left us in a tough position, struggling to find alternative childcare amidst my return to work. I discovered that she had been actively logging into her account on a daily basis despite her claimed inability to continue working for us.

I can't help but feel deeply disappointed by this situation. Our child had developed a bond with her, becoming excited to see her each week. Her sudden departure has left us questioning her intentions and commitment from the start. As parents, we were determined to ensure our child's emotional well-being and security, and it's disheartening to think that he may have been caught in a situation where he wasn't a genuine priority.

In hindsight, I wish we had received the honesty and professionalism we expected, and that our child's emotional attachment hadn't been taken lightly. As we move forward, we're committed to finding a caregiver who shares our dedication to our child's welfare and offers the stability and reliability we sought from the beginning. This experience serves as a reminder of the importance of choosing caregivers carefully and thoroughly vetting their intentions and commitment.

• Overall
• Communication

by Shohreh on 09/08/2023

Response by suzy84 on 12/08/2023:

Dear Shohreh,

It is absolutely a ridiculous and misleading information and I do not tolerate the mud on my name.

I have never had a contract with you, so you have no right to comment such nonsenses.

I felt sick, I have reported it in time and I had to cancel my " housekeeping and babysitting " commitment with you.

I hope you will find peace in your heart and sole and find a new option in "childcare"that I would describe as a position which is more likely suitable for a housekeeper or an au-pair rather than a skilled nanny.

Thank you!

Suzy - much more than just a nanny

Suzy was a full time caring nanny for our son from 6 months until he was ready for school at 4 1/2. She was utterly reliable and our son grew to love her as part of the family - which she has remained. He is in year 2 at school now, and we still regularly see Suzy and she joins us at family birthdays and celebrations. She has a full reference from us, which she can show you, so I won't repeat it all here. What I will say is that hiring a nanny is a difficult thing - we know how fortunate we were to find Suzy. Suzy has helped us raise a wonderful son. She did such a good job at stretching him and nuturing him. I would have no doubt in recommending her unreservedly.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Anna on 11/03/2022

Response by suzy84 on 12/03/2022:

Many thanks!

Super Nanny

Suzy is currently our nanny three days a week and unfortunately we are moving house to a different part of the country so Suzy is unable to continue to be our nanny.

Suzy has been a truly wonderful nanny to us. She has many tributes, she is amazingly committed, in the 18 months Suzy has been with us she has never had a day off ill, she has never been a single second late, managing to get to our house against all odds no matter what, even if we are knee deep in snow or experiencing a hurricane.

Suzy has a natural affinity with children, my children had never had a nanny before and they soon formed a close bond with her.

Suzy is incredibly diligent, takes the children's welfare and development very seriously, and writes me a diary each day detailing what they have been up to that day. Also if the children have been poorly she is extremely attentive and has taken them to the doctor if needed.

The children definitely have a lot of fun when with Suzy, they are busy painting, cooking, arts and crafts, get plenty of fresh air, Suzy playing with them all the time. And during the school holidays Suzy researches all the activities are going on in the area that they can enjoy.

Suzy cooks for the children each day, giving them a varied and nutritious diet. The children really enjoy their food and this is due to Suzy.

Suzy enthusiastically celebrates all the annual events with the children, ie Easter, Halloween, Christmas, Mother's Day and Father's Day etc, making decorations and festive cooking etc.

Suzy is very tidy, she tidies all the toys etc up for when I get home and leaves the house very tidy, its always refreshing to come back to a house which is tidier than when you left it.

Suzy has always made herself available for any extra babysitting and has always been very obliging in taking her holidays when we as a family are taking our annual holidays.

I really cannot recommend Suzy enough to any family who are looking for a caring, trustworthy and diligent nanny, Suzy is one in a million and I am so glad she has been part of my family for the last 18 months.

• Overall

by Parent on 21/06/2014

Response by suzy84 on 23/06/2014:

thank you very much for the last 16 wonderful months and you kindness!

So many Kiss!!!!!!!!!!!!!!!!!

Love you all!

Suzy

Excellent nanny

Suzy has worked with us since the beginning of this year and in that time has looked after our 20 month old daughter.

Suzy has been particularly good at keeping our daughter happy and entertained and, when we have worked from home, it has been encouraging to hear the laughter from both of them throughout the day.

• Overall

by Parent on 23/03/2013

Response by suzy84 on 25/03/2013:

Dear Delia
Thank you for writing such a lovely review to me like this!
I am also pleased I could meet you and have your gorgeous daughter for long hours a day.
I am so delighter I met you this year and you were the first boss who gave me the chance to work as a full time sole charge nanny under your employement.
From the first time you always were kind with me and you were the first who always invited me for a cup of tea or coffee when I didn`t feel well.
Thank you for all your kindness, good instructions, advices and happiness that could make my days more delighted.
You are a very reliable and great lady and I will never forget that you did for me.
Many many thanks for the few months that I could spend with all of you in your cosy family environment! I wish I could have such a nice family in the future like yours!
Highly recommended family!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
KIss
Suzy

Excellent Nanny / Babysitter!

Suzy has been babysitting for our little boy for a year now. From the moment we met her we knew she was responsible, caring & she always goes that extra mile. Suzy not only has a love for children she always makes sure their parents feel comfortable & asks questions, takes initiative & educates herself by taking numerous childcare courses in her spare time.

I know that whenever Suzy babysits my son will have a great time, follow his routine & be well looked after. She also always leaves the house clean - a bonus!

Highly recommended.

• Overall

by Parent on 13/03/2013

Response by suzy84 on 13/03/2013:

Thank you, Sarah!
I love each line that you wrote! You are not just one of my bosses, you are a kind and great friend as well who always helped me when I needed you. Thank you for all your kindness and helping hands that gave me more experience in childcare and make my life easier in the rainy days and gave me power to survive them.
I am soooooo grateful for giving me the chance to look after your gorgeous son, Harry who always made me laugh when I was low-spirited. He is a perfect and smiley child. I am sooooo proud of him!
Thank you for offering me your lovely friend, Claudia, who gave me another chance to broaden my friendship and I could ensure her about my reliability. I am sooo happy with her as well, thanks to you.
I love your wonderful family and you really deserve to have a new baby. I will cross my fingers for you and wish you all the best in the future. Wherever I go or whatever I do I will always keep you in my mind and will never forget what you`ve done for me. You must know I am always available for you if I am not at work or do not know any course. I am sooo proud of you and very grateful for the last 1,5 years.
Many-many thank you!
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Millions of kiss!
Suzy