lisa H's Reviews
Nanny
Below are the parent reviews for lisa H. Back to lisa H's profile
Average Rating:
(4.64 from 11 reviews)
Our daughter has loved her time with Lisa, she is so nurturing and like family to her. She has learnt so much from her time with Lisa and will miss her so much. Love the range of activities undertaken, indoors and outdoors. Thanks so much for everything you’ve done for us!
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by
TMel
about
lisa H
on 31/03/2022
Response by
lisa H
on 31/03/2022:
Aww thankyou so much going to miss E she is such a beautiful little girl. Keep in touch and good luck with the move love Lisa xxxx
Can I start by shouting from the roof tops that Lisa deserves nothing more than 5 ⭐️⭐️⭐️⭐️⭐️ Stars, I’m very surprised to see a dull comment amongst her long list of 5 star reviews.
My experience for me and my premature son was beyond amazing, I left him in the hands of Lisa to go back to work, she constantly sent pictures and texts to reassure myself and my partner, I immediately felt at ease, she’s is not only professional but the love and safe feeling she gave my son went beyond. I would recommend Lisa every single day. I miss her but boy had to start school xxx
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Our daughter has been going to Lisa for over a year now for after school care.
She is reliable, warm, committed, caring and a thoroughly professional childminder.
Lisa’s home is always welcoming, clean and well organised and our daughter loves going there, and is happy and relaxed when collected.
We highly recommend Lisa.
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by
Ricky S
about
lisa H
on 09/01/2020
Response by
lisa H
on 09/01/2020:
Thankyou Ricky Tamara is a lovely girl very polite and is a credit to you both. We love looking after her and love her pictures she draws of us 😀😀😀
I was so lucky to find Lisa when looking for a childminder for my son. She is so kind and caring and made my son feel instantly welcome from the moment he arrived for his settling in sessions. She has created a warm and safe environment for the children in her beautiful home and provides lovely toys and activities for the children. The garden is a safe space for playing and outdoor play is encouraged when the weather allows it. I would recommend Lisa to anyone in need of childcare, whether for young babies or older children needing after school care.
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by
Mumof2
about
lisa H
on 08/01/2020
Response by
lisa H
on 09/01/2020:
Thankyou sarah it was a pleasure looking after abie such a polite little boy and very respectful of others. Keep in touch xxx
Our daughter was premature and seriously ill as a baby. So knowing she was was safe when I went back to work was so important. My daughter was with lisa for over 2 years and I have nothing but praise. She is very caring and nurturing, and my daughter came on leaps and bounds whilst with her. Her husband who she works with is also lovely. They both genuinely love what they do. Highly reccomend Lisa
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by
Carlyd
about
lisa H
on 08/01/2020
Response by
lisa H
on 08/01/2020:
Carly thankyou so much lily is such an amazing little girl and it was my pleasure . Looking after her was brilliant she loved to sing and dance and was always so very well behaved
She is a credit to you both miss you and pop in soon lots of love Lisa Gordon and Miller xxxx😘😘😘
My son has just completed his first week with Lisa and I cannot say enough how fantastic she is, having had previous experience with my first child going to a childminder Lisa has already exceeded my expectations.
Lisa is a warm and welcoming person and made myself and my husband feel very at ease from our very first meeting, the process of signing up with her has been so easy from the start and my son has taken to her so well.
With regularly updates from Lisa with pictures of how he’s doing just gives me such peace of mind for starting back to work.
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by
Sherry37
about
lisa H
on 08/01/2020
Response by
lisa H
on 08/01/2020:
Thankyou so much for your amazing review. Connor Is a lovely little boy and I cannot wait to help him on his journey.
I had a horribel experience with Lisa.Initially,I have visited her and she didn’t mention anything about settling in session even though i did mention i have no idea about childminders because muhammad is my first child.Anyway i trusted her, started Muhammad with her and on first day she gave me a contract to sign which i couldn’t sign as it was my first day at my work after maternity.Before starting him off i informed her that my tax free childcare account has been locked and i have requested new password they have some technical issue and it might take few days to access the account.She keep on sending me msg asking for payment.And i have called them and they have done manually but stated it will take 3-4 days to appear in child minder account.Finally,I got time to read the contract and my child goes to her part time and in contract she mentioned to pay 4 weeks paid holiday.Next day, when i went to drop my child she asked me about contract and i said i am not happy about few things i will discuss with you and then will sign.So when i went to pick my son,i mentioned about 4 weeks paid holiday and she answered that’s the contract all other parent sign.No make up sessions incase child has doctor appointment.To be surprise while i was talking to her.Her husband jumped in the conversation and started shouting on me and asked me to leave house.However,the next day payment hit her account and she was quite but to my surprise she didn’t give any receipt.When i asked her she said she send me an email and i have informed her i haven’t received any email.And when she sent me screen shot of email.She din’t mention any details of child, ofsted no, name or anything about type of childcare.I wonder how ofsted gave her outstanding. She has zero professional.I asked her to provide me letter mentioning all the details even send her what i needed on letter or email she actually blocked me.
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by
Ayesha
about
lisa H
on 07/01/2020
Response by
lisa H
on 08/01/2020:
I am sad that you the need to write this review, after 16 years of childminding this has never happened to me. As you know you did not ask for any settling time as you wanted an immediate start - I always do free of charge settling in sessions. You did not like my contract because of holiday pay which you failed to discuss with me as you refused to sign the contract and when you came to my home to discuss you were rude and aggressive to me in front of my family so my husband, quite rightly , asked you to leave. As you were only with me for 18 days I would not have expected you to pay the holiday pay. I reduced my hourly rate for you and I also provided meals for mohammud as you did not and I dont provide meals which was stated when you came back to me after visiting a couple of other childminders and turned up back at my door after 6pm. You did not pay me for a whole week after I provided care which I duly asked you what was happening and when I spoke to the payment office they said you could have paid straight away and there is still an Outstanding amount You gave me 2 different names and drove from Croydon every week with no proper address in Borehamwood. My setting is Outstanding and the service I provided was outstanding. I delivered what was expected of me under very demanding circumstances from yourself being quite rude at times no please or thankyou and constantly sending me messages during the day even when I sent constant updates to you, you still berated my service. I have also given you all the information you asked for, but dont have headed notepaper!
I refuse to comment any further as my reputation speaks for itself as do my qualifications and 2 OUTSTANDING OFSTED REPORTS
We couldn’t recommend Lisa enough. Her warm and welcoming nature and her love for her job makes for a wonderfully positive environment for kids. She loves the kids in her care like her own and is so accommodating of each of their needs.
She puts a lot of effort into age appropriate activities that are not only fun but also educational and we have seen how much our son has learnt in just 4 short months.
Lisa is also great at keeping us updated on both the good and the bad so we always feel confident we know how each day has gone. We particularly love receiving a daily update pic and looking through his quarterly learning journal.
It is a joy to see how excited our son is to see Lisa every morning and we couldn’t imagine him in anyone else’s care.
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Any mum with a new baby (especially one that was born premature) dreads the day that their maternity leave ands and they have to return to work. Then there is the horrible feeling of guilt that you will be leaving your child with a stranger whilst you are at work L From the first time I met Lisa, I felt completely welcomed into her home. She quite rightly concentrated on making my son feel at ease, whilst always engaging in me and somehow reading my mind on what fears and anxiety was going through my mind.
Lisa has really engaged in my sons wellbeing to the point that he now gets so excited when I turn up at door. It’s the little things like pictures sent to my phone just when she seems to know I am thinking about him. If he is under the weather she lets me know and keeps me informed – Lisa you have been amazing and I cannot recommend you enough – thank you xx
Kind Regards,
Carly Edwards
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My daughter started going to Lisa when she was seven months old (now fifteen months) and she absolutely adores Lisa and her family. Lisa is always positive, smiling and enthusiastic no matter what the day throws at her and clearly puts the well-being of the children she has at the core of everything she does. My daughter has great fun going on outings but Lisa’s house and garden is also full of everything a child could need, and more, and they are always doing creative and educational activities. There’s plenty of stimulation for little people but it’s also a lovely calm, homely environment.
Lisa is warm and kind, a brilliant communicator and adapts to our ever-changing needs. She made my transition back to work much easier because I never had to worry about anything and always had a happy baby at the end of a long working day. (Although sometimes, my daughter wants to stay at Lisa’s rather than come home!) I also get lots of picture updates so I can see what she’s been up to and how she’s developing. I would absolutely recommend Lisa as a childminder and we hope this will be a long-term relationship. Every parent needs a Lisa in their life.
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