Quality Childcare's Reviews

Our wonderful childcare experience

Severine and Roche cared for our son from 14 months to 3 years old, and we couldn't be happier with our choice. This has been a wonderful experience. They are passionate about childcare, professional, reliable, kind to the children, and always dedicated to finding creative ways for the children to express themselves. At the end of each week, our son brought home all the artwork he had created, including paintings, drawings, sculptures, and more, providing us with plenty of cherished memories.
They also provide healthy and balanced meals and snacks. Communication is excellent, with detailed daily reports and photos shared via an app.
Another aspect we really liked was the setup. It's really well organised our son loved playing with the other children in the garden and the playroom. We highly recommend them !

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by Cecilia on 17/07/2024

Response by Quality Childcare on 06/08/2024:

Thank you, Cecilia and Chris, for choosing me as your childcare provider. It has been a joy to care for Raphael and be a part of his developmental journey.
Raphael is already missed by his friends and us. We wish him all the best as he continues on his journey and look forward to his visits. Xx

My sons great experience at Quality Childcare

My son was in the care of Severine and Valentine from the age of 6 months to 4 years old. I was very happy with the care they provided and most importantly very comfortable from early on. The setting is more like a mini Nursery than a childminder based on the resources and the activities provided, so I didn’t feel like my son missed out on not attending nursery. They are both lovely, open minded people who work with you to ensure your child’s needs are met. My son loved them and still always fondly of them both. Thank you Severine and Valentine!

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by Keisha G on 14/07/2020

Response by Quality Childcare on 15/07/2020:

Thank you Keisha for this review!
It has been a pleasure to care for your son for the past three years and I am please to still be part of his daily care by collecting him from school.
Caring for him has broaden our childcare skills as we provided activities and resources to meet each stage of his Early Learning Goals.
Thank you for choosing and continuing to have us as your childcare provider.
See you both in September xx

Wonderful childminder

We found this setting on this website and it felt good straight away. During our first meeting we realized that Severine looked after my husbands sister when she was younger at a nearby nursery. We knew straight away that this was the place where we wanted our daughter to go to.

It is a wonderful setting and both Severine and Valentine are amazing carers and brilliant amongst all the children. They have a very relaxing atmosphere in the house and garden and there is always lots to explore, lunches are home cooked and it feels very natural.
The number of children at the setting was just right. My daughter learnt lots of social skills, but still got lots of attention.
Our daughter learnt so much whilst being in their care and still talks at home about Severine and Valentine. The daily notes and pictures on the online app were great for us as parents to know what her day has been like.

Our daughter has been in their care for about 18 months and sadly had to leave because we moved home. We cannot recommend them enough!

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by Joeske on 06/07/2020

Response by Quality Childcare on 09/07/2020:

Thank you Joeske for this review.
Your continued friendship over the past few months I cannot be more grateful for during a time which has been uncertain for us all.
Fiona's enthusiasm and determination to the activities we provided shall be dearly missed. As well as my cuddles and her talking about what she is doing!
It has been a pleasure and an achievement to care for another member of your family.
We wish you continued happiness and look forward to seeing you all soon xx

Great childminder

Severine and her mum Valentine are excellent. They have looked after my son for almost a year now (3 days a week) and he has enjoyed it from the get go. It is like a mini nursery, they do fun activities to help with development with lots of art and music making but also playing in the garden (a great space with lots to explore!). They have been excellent at keeping us updated on progress and sending daily notes and pictures/videos on how he is doing. It is a relaxed environment and the kids love playing together. I liked that it was mixed age group and not too many kids all at once especially since my son was starting quite young (from 5 months).

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by CatievB on 06/02/2020

Response by Quality Childcare on 17/02/2020:

Thank you Catie for this review.
We shall all miss Max’s bubbly character.
Please do keep in touch as we cant wait to meet the new baby xx

Brilliant. My son loves it

Severine and her mother run an excellent service, like a mini nursery. She updates info on the babydays app daily so I can see what he ate, how long he slept etc.

My son’s speech had been slightly delayed, partly being bilingual, and it has improved dramatically since being in their care.

He eats well with them, which was surprising, and comes back exhausted and happy.

Definitely recommend Quality Childcare

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by Kate on 21/05/2019

Response by Quality Childcare on 28/05/2019:

Many thanks Kate for leaving a review, especially while Jacob is still in our care. We are happy he has settled in well and that we are providing activities throughout his day that he enjoys. :)

Amazing experience

My son Kairo attended this childcare and at first I was scared to leave him alone because he was attached to me but on his first day they greeted him with smiles and he was excited and was happy to go play with the other children . I enjoyed my son attending their childcare because I felt like they were taking good care of him and he settled in straight away so I felt comfortable. This is definitely a place I would recommend by far . Very understanding and helpful . Thank you so much Severine .. Paris

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by Paris on 31/10/2018

Response by Quality Childcare on 01/11/2018:

Thank you Paris for your review and choosing us to care for Kario. We all miss Kario very much!
We wish you all the best xx

Warm nurturing nursery

Our daughter, Daphne, began with Severine and Valentine when she was almost one and they have seen her through to two years wonderfully. There is the perfect mix of loving care and discipline and the nursery size means that all the children are well attended to. Whenever I go there, there is always a happy crowd of enthusiastic playful children. There is also a large back garden to play in with the usual playground amenities. Also Paddington Recreation Ground is just around the corner for daily excursions. The nursery also has a proper, professional oniine contract and billing service and reports on Daphne's progress are posted online every day. We are moving Daphne on, with sadness, only to make sure that Daphne has a good grounding in Danish, which is her mother's first language. We will all miss the team there.

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by George on 29/09/2018

Response by Quality Childcare on 01/10/2018:

Many thanks to you both George, for choosing to have your childcare place with us.
We shall miss Daphne very much and we wish her lots of success and enjoyment as she progresses with her Danish. :)

A nursery in a friendly home house

Our daughter was not even 5 months old when I went back to work so I did not want to send her to a busy nursery as I thought she was too young. Having a childminder was another option but I did not want our daughter to be too isolated either.

Then I found Severine and Valentine who offer this unique service which is a sort of a micro-nursery. It combines the personalised care which they can offer because of the small number of kids with the facilities of a nursery at a smaller scale thanks to the way they arranged the house with the ground floor being exclusively for kids, in addition to the garden at the back.

Our daughter is now 2,5 years old and we are leaving the country so sadly we have to say good bye to her friends and carers.

Severine and Valentine have been wonderful with her and a great support to me and her dad helping us weaning her as well as potty training her.

Most importantly they cared for her and taught her values and skills which any kids need in their development. For all these reasons, I will always be grateful for their support.

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by Parent on 25/10/2017

Response by Quality Childcare on 26/01/2018:

It is with a sadden heart that we had to say goodbye to Mathilde.
We have immensely enjoyed caring for Mathilde over the past two years. We thank you both for the continued support you have given to us and the experience that we have gained by providing Mathilde the care, learning and developmental journey from the age of 4 months to two and a half years of age.
All her friends miss her too!
Thank you for staying in touch and supporting us with providing references to prospective parents.
We wish you all the best for the future xxx

Great first experience with a childminder

My daughter stayed at Quality Childcare for 6.5 months. She started at 10 month-old.
I have been very pleased with the overall experience.
The free settling in period was professionally handled and very useful for both my daughter and myself.
The house is of a decent size with a big garden. There are toys everywhere and for different ages which is great for the child development. The garden features a trampoline, a Wendy house, a sand tray, a slide.... My daughter loved them all and had a lot of fun.
There is a nice mix of kids from different ages. I loved it because I have seen my daughter developing all her skills mingling with older children.

Severine keeps track of everything in a diary which is great to know what your child has done during the day.
They also provide food which I found very convenient being a working mum.
Finally Severine and her mum, Valentine, have been very flexible and have accommodated me on a few occasion.

The only reason we have to leave them is because we are moving house.
I know my daughter is going to miss them and all the kids because she's had a great time and was feeling like at home.
I will definitely recommend them.

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by Anne on 02/08/2016

Response by Quality Childcare on 09/09/2016:

Thank you Anne, best wishes to you all
Severine & Valentine

Just what I was looking for in a childminder!

My daughter commenced at Quality Childcare at very short notice following a dreadful experience at a previous childminder. I believe she was around 10.5 months old. From the point of initial contact I was immediately put at ease by Severine's, friendly, reasonable and pragmatic approach. She was able to facilitate a settling in plan for my daughter which worked well for us both and her level of experience and insight settled my anxieties about the affect changing childcare provision so quickly may have on my daughters ability to settle.

My daughter became particularly attached to Severine’s Mum who she also works with, and used to follow her from room to room! Whilst my daughter did cry most mornings, I knew she was in good hands, by the friendly greeting and warm response she received when she became upset at our parting.

The level of detail in the communication was second to none and amazed me given that they are so busy looking after the children, and still managed to do so much with them. During my daughters time there she has been given food that we do not eat at home which has expanded her palate and their patience and perseverance, means that my daughter is now eating fruit and enjoying it!

The settling, is bright, vibrant, child centred, clean and safe.

Unfortunatly my daughter only attended Quality childcare for 2 months, as I have decided to relocate to be closer to family. That being said I have been so impressed with the amount of new things that my daughter has been given the opportunity to experience during this time. I have had hand pictures, valentine’s cards and my daughter was given a first birthday card made by all her friends. Those kind of things are a lovely touch and really mean so much to parents who feel guilty about having to work and having to place their child in childcare. If we had not been moving my daughter would have continued to attend for the foreseeable future. I genuinely felt at ease leaving her there, in the knowledge that I could drop her off and get on with my day at work without a worry, only looking forward to picking her up when it was time to go home.

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by Parent on 15/03/2016

Response by Quality Childcare on 16/03/2016:

Tasha, your warm words in the review detailing the care we provided to your daughter is very rewarding to us, thank you very much and best wishes to you and your family xx

Quality...second to none!!!

My daughter Raynan attended Quality childcare from the age of 8 months to 2 years 6 months.
What drew me to choose Quality childcare was the warm and supportive nature of the carers. The setting was welcoming, colorful, vibrant and full of activities for the children to partake in. It very much reminded me of my own childhood nursery which was based in a house. I was kept informed of my daughters development in all areas and given guidance on things that I could do at home to support that. My daughter loved her time here and became extremely close to all the carers and children.
For me this wasn't just a childcare service, they became extended family during our time there. It's not always an easy process finding childcare that best fits you and your child but Quality childcare ticked all the boxes. They made the transition period for me as a mother returning to work and separating from my baby very calm, smooth and comfortable.
I am eternally grateful for all Severine, Valentine and Ashal done in support of my daughters growth and well being...THANK YOU SO MUCH!
Tenika

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by Parent on 19/01/2016

Response by Quality Childcare on 22/01/2016:

Thank You Tenika for your review!

It was a pleasure to care for Raynan, having cared for Raynan for nearly two years enabled us to not only cherish her for longer but also cherish the memories we now have of her younger days growing up. Being part of her early years is the reward we as childminders aim to receive and we are also eternally grateful to you all for the trust and commitment you gave to us.

Best wishes to you always! Xx

Excellent child care, lovely people!

Severine and Valentine took care of my baby boy Lucas since he was 6 months old until he was 14 months old when we moved away from the UK. Lucas was always very happy to stay at Severine's and always very happy when we picked him up. Severine and Valentine are extremely lovely with the kids and provide a service comparable to any big nursery but in a more family environment. The house is very nice, lots of toys and space and very clean. Lucas always enjoyed the food provided. I highly recommend Quality Child Care, we miss Severine and Valentine a lot!!!

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by Parent on 12/01/2016

Response by Quality Childcare on 18/01/2016:

Thank you Paula for your review and for the times you recommend my service whilst I was caring for Lucas.
We all miss Lucas, the children had asked several times where he was after you left and I explained how he's gone on a aeroplane to his new home!

We wish you all the best for the future. :)

We will miss them!

Severine and Valentine gave my little boy so much love and care that we could not have asked for more. He was with them for six months and thanks to them he settled in very quickly. During the time he was with them he became so much more confident with other children and showed a faster development. Whenever I shall need him in childcare again I will most definately bring him back to them! Thanks so much.

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by Parent on 13/10/2013

Response by Quality Childcare on 08/11/2013:

Thank you Maria for your review, Jules is dearly missed by us all.
Best wishes to you!
Severine :)

Brilliant childcare!

We began settling our son Peter into childcare at the end of May when he was 1 year old. We really liked the way Severine and Valentine included us during the settling in period, making decisions with us about what was best for Peter. They care for and meet the child’s individual needs which we think is really important. Peter has some special dietary requirements and Severine worked with us to accommodate these fully. He always loves the meals there! Peter enjoys all the activities, he gets to do lots of things he doesn’t do at home, such as sand play and finger painting. As a teacher I feel that Peter’s developmental needs are met to a high standard. With Severine and Valentine’s help his social skills, knowledge and understanding of the world and physical development have grown enormously. We love reading his diary at the end of everyday! Their extensive experience helped Peter to settle in quickly and we would highly recommend them to parents looking for a warm, loving and stimulating childminder.

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by Parent on 27/08/2012

Response by Quality Childcare on 23/10/2012:

Thank you Jo & John for your review. your family are very much the family we seek to provide a childcare service for as we can communicate and share our caring tips to provide the best care for Peter while he is with us and during his time at home.
Thank you for choosing Quality Childcare!

Excellent

My son started with Severine and Valentine last year, he started as a baby and has now left as a very active toddler who is approaching the age of 2.
With the help of Severine and Valentine, Raphael has blossomed into a very intelligent little boy and has grasped social skills to perfection!! Every time ive arrived to pick raphael up he is always happily playing with the variety of toys and seemed very fond of severine.

The child care setting is clean, colourful and the childminders are very calm, patient and nurturing towards the children. Raphael is a very fussy eater and has always been encouraged to eat!! Thankyou for looking after Raphael! im sure he's going to miss his days with you!!

Alana And Raphael

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by Parent on 28/06/2012

Response by Quality Childcare on 06/08/2012:

Raphael will be missed dearly!
We wish you all the best and many thanks for the review!

fun, fun, fun

Our daughter has been with Valentine since she was 8 months old; she is now almost 21/2. Leaving Martha with Valentine was made easy by the settling period, allowing myself and Martha to get to know Valentine before my return to work. I have never worried about Martha as I know she has a day packed with education, love and most importantly fun.


Martha talks about her friends at the childminders everyday and gets very excited when she knows she is going. It is obvious how much Martha likes her time with Valentine, Severine and Ashal by the way she talks about them at home and the relaxed way she behaves around them


Valentine and Severine provide a stimulating learning environment indoors and outdoors, that is lively and social, with happy, confident children.
Valentine is extremely approachable and flexible, both essential for working parents with hectic lives. She is fair, firm and kind towards the children,


What I really like is that Valentine and Severine provide a professional service so much more than a childminders. This combination of a homely environment with the structure of a nursery is perfect for young children to grow and develop at a time when they are first away from their parents.

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by Parent on 06/06/2012

Response by Quality Childcare on 20/06/2012:

Caring for Martha for the past two years has enable us as childminders to implement one of our aims which is to support and enhance a child's ongoing developmental progress, we thank you for giving us this opportunity, you are a loving, friendly family who are a pleasure to provide a Childcare service too!

My son is in great hands

My son started with Severine from the early age of 6mths, he is now 17mths and Quality Childcare is like his second home. Severine is warm, trustworthy and professional I could not have prayed for a better person to care for my son. I find the atmosphere to be vibrant and warm, my son love all the activities especially the spacious garden. Severine provides a wide variety of nutritious meals and has introduced my son to foods which I may not have tried, which I am grateful for as you know kids can be fussy eaters!
I am studying at present which can be very stressful at times, having someone like Severine gave me peace of mind, as I find her easy to talk to and flexible to my circumstances.

I would recommend Quality Childcare to everyone in search of a childminder.....so look no further :-)

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by Parent on 04/11/2011

Response by Quality Childcare on 06/11/2011:

Thank u Eni for review, I am here to give J the nurturing he would receive from you as if you were able to care for him for the whole day.
He is such a bright boy for his age and I love the fact the due to his early progression I can support him and continue to help him flourish with his learning.
Thank you
Severine

Genuine care & trust

My son has now been with Valentine & Severine at Quality Childcare for 15 months. He started under Valentine's care when he was only 6 months old, & Is now a rampaging toddler, throughout this period the love, care & guidance he has received from her, Severine & Ashal has never faltered.
The complete confidence I have with Quality Childcare has been a huge help & relief, not only for myself but also my husband, enabling us to return to our working schedules, as well as providing us with the odd bit of advice & support as first time parents. Ashal's babysitting service is much appreciated for obvious reasons.

The facilities & activties that Quality Childcare provide are great, they keep the children engaged & entertained, whilst aiding them in their natural curiosity & development, through clear guidance & care. The interaction between the children of all ages is friendly and caring, Hal regularly asks after them on his days off.

Hal loves his time at Quality Childcare, & has built a strong trusting relationship with Valentine & everyone there.

Thank you
Anastasia

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by Parent on 06/05/2011

Response by Quality Childcare on 08/06/2011:

Thank you, :)
We love caring for Hal and he is progressing so well in all areas of his development.
Thanks for the trust you put into us and especially into Ashal's babysitting service. She finds it a pleasure to always offer you that service and give you your time.

Trustworthy & Professional!

My son started in Severine & Valentine's care at the age of 4.5 months old and I was very nervous about leaving him for the first time. However, in the past few months that he has been with them, he has flourished and is an extremely happy and well-adjusted baby. They have completely put my mind at ease and as a teacher myself, I have very high standards! :)

I truly appreciate their daily and consistent feedback about how his day went and they are very in tune to what each child needs. The children are engaged in a variety of activities which are developmentally appropriate and nurturing. I have been very pleased with my son's stay in their care and I just celebrated his first birthday. Thank you for taking such wonderful care of him!

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by Parent on 13/04/2011

Response by Quality Childcare on 14/04/2011:

Thanks Jody! We love caring for your your little boy and it's great that we have a relationship as carer and parent where we can communicate and work together to give him the best care in the early years of his childhood.
We appreciate your review!

5 stars

The contents of this review are no longer available as the reviewer's account has been deleted.

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by Parent on 28/10/2009

Response by Quality Childcare on 29/10/2009:

Thank you Sarah for leaving a review. I am glad you are settled and that I was an assistance to yourself when needed .
Best wish you and Ella (Bella).

5 stars

The contents of this review are no longer available as the reviewer's account has been deleted.

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by Parent on 15/08/2009

Response by Quality Childcare on 17/08/2009:

Many thanks to you all for giving me the opportunity to prove myself as a childminder. You will all be welcome.

Severine

5 stars

The contents of this review are no longer available as the reviewer's account has been deleted.

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by Parent on 10/08/2009

Response by Quality Childcare on 11/08/2009:

Many thanks for your review Cat. It has been a pleasure caring for your son, I'm receiving all my cuddles before his leaving date!!
Thank you for the opportunity and please keep in touch.

Severine