Kinder City's 1 Star Reviews
Nursery
4.43 out of 5
Showing only 1 star reviews
Below are the 1 star reviews for KinderCi. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
No communication, constant excuses that it's due to not using an app. Would never tell you what your child has eaten as no handover given between staff. Some of the staff are rude and obnoxious.. My child also came home red raw after his first day as they had left him covered in mess in his nappy.
Unfortunately the good staff there are highly overrun by the rude ones
Overall-
Setting
Cleanliness-
Food
-
Communication
by
Rebecca
on 07/10/2021
Response by
KinderCi
on 11/10/2021:
Clearly, this is a malicious review, which is fine.
We know we are a very good nursery with qualified and highly experienced staff. Our communication with parents is excellent using UK’s #1 nursery mobile app, parents can message us, access their invoices, check their child’s development, sleep times, etc. The feedback from parents has been really positive and they are loving it.
We have a 5-star food hygiene rating every year since 2015 and are really proud of our cook that maintains the kitchen and cooks fresh meals daily for our children.
Currently, we have 130+ families that are really happy using our nursery and we will continue working hard to offer them high-quality childcare and play.
