Crown Childcare's Reviews

Amazing

Vicci and the team are incredible! My 2 boys have thrived here I couldn’t recommend it enough! Simply the BEST! Thank you vicci and the team for being amazing and always going above and beyond for making everyday fun and special xx

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Chloe about Crown Childcare on 19/08/2024

Response by Crown Childcare on 20/08/2024:

Hi Chloe

Thank you leaving your review. It has been a pleasure looking after your two young sons. They are both amazing characters! I can’t believe your eldest will be starting school in September. He has made amazing progress in all areas of learning. I can’t wait to see him in uniform in September when you drop off your youngest xx

Vicci is the best!

Ralph started with Vicci full-time at 9 months as I returned to work. Vicci was so supportive through the challenges of those first months back at work, sending pix and little video clips through the day and at just the right moments! As Ralph grew it was clear how much he loved being with Vicci and Georgia. Vicci adores her job and as a result makes it seem effortless but she clearly works incredibly hard, as do the rest of the team to create a stimulating and fun environment for children to develop and grow. The children always looked like they are having a fantastic time and we often saw the results with new words and wonderful artwork, not to mention the football skills, dance moves and driving skills!

The outdoor space is brilliant for lots of outdoor activities. Indoors is exactly as you would want a playroom to be – homely, bright, clean, full of things to do, play with and read, and it is quite stylish too! It doesn’t have that slightly battered, worn feel that nurseries inevitably have.

When Ralph was attending, Vicci also had after school children. It was brilliant that Ralph was able to interact with children of all ages from babies to primary school children and also Vicci’s amazing family. It used to feel me with absolute joy when I walked towards the gate and could hear all the excited voices. And Vicci, would always have time for a chat, to fill us in on Ralph’s day, check in on my own and offer advice to a clueless new mum! This also gave me a valuable bit of time to enjoy seeing Ralph playing with his friends as well as meet other parents. At Christmas, when Santa came, everyone got together for games, gifts and party food. It was so special to be part of such a wonderful childcare family.

We moved up to Yorkshire in 2019 when Ralph turned two. Leaving Vicci’s was the hardest part of our move and, 18 months on, we still miss her and the family every day. Ralph has settled into a new nursery that he also loves but I don’t think it would be possible to find anywhere as loving, supportive and fun as Vicci’s. I really cannot recommend enough.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Jeanie about Crown Childcare on 12/01/2021

Response by Crown Childcare on 13/01/2021:

Dear Jeanette
Thank you kindly for leaving a review.
We were heartbroken when you moved away. Our little guy was loved by all and always so happy. My family miss him so much and our childcare family still talk about him all the time as his picture is still on our wall. We can’t wait for COVID to be gone so that you can come to London and visit us. We miss you so much and can’t wait to meet the new addition to your family ❤️

Amazing Childminder

Super!!!!

Really happy with Vicci and staff. Our son is 2 now and has been with Vicci since he was around 6 months old.
Vicci and her staff are really good and knowledgeable in what they do.
But most importantly, my son is super happy there. The way his face lights up when he sees Vicci in the mornings is testament to that.
I would recommend Vicci to anyone. Very family friendly and the kids get plenty of individual attention.
We couldn't ask for a better childminder. Really happy. :-)

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Marijke about Crown Childcare on 02/01/2021

Response by Crown Childcare on 03/01/2021:

Thank you kindly for leaving a review Marijke. It is a pleasure looking after our “Baby G”. He is always full of smiles and energy! He was one of the smaller members of the family but has grown in strength, character and determination. A true pleasure to look after and loved by all! Sending lots of love x

The best in childcare!

My son (now 3 and a half) started with Vicci in September 2018 when he was a little over a year old. I have since then had twins, who are nearly 2, and who have also been attending Crown Childcare since they were 9 months old. All 3 of my children have totally thrived in this setting, and I really could not wish for more from a childcare environment.

If I start with the obvious, I find the nursery provides a safe, clean, and fun environment for my children to play and learn; the almost daily pictures and videos I receive show engaging activities (indoors and outdoors), fun play, and lots of positive stimulation. They have ample space and equipment in the separate nursery building and outdoor garden. Secondly, they eat varied healthy, nutritious and yummy meals, including a full hot dinner, which is great for me that they don't need a further meal when they get hone. Lastly, I feel confident that my children are developing and progressing well against their EYFS milestones. The termly reports are thorough and demonstrate that Crown are attentive to each of my children's development journeys.

The not so obvious, but that which has made the biggest mark is that Crown Childcare is a family. It is very evident that Vicci treats all of the children in her care as one big family. Not just her alone, but also how her staff and her children also engage with us. I particularly love how she encourages a family spirit between all the children in her care; it is something wonderful to see in a world where there can be so much division. The love and passion she has for what she does has just overwhelmed me. Having a 1yr old and being pregnant with twins was really difficult and Vicci went above and beyond to help me get through that period, whether with changes to my work schedule, or even helping my son prepare for the arrival of his twin siblings. When the twins joined Crown in Sep 2019 they settled in super quick and they have loved attending ever since. When I open the gate to her setting, all 3 of my children run to her for big morning hugs and when we jump in the car even at weekends, they ask if we are going to 'Vicci's house'; that is a true sign of someone that has shown them lots of positive care and affection.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Muobo about Crown Childcare on 31/12/2020

Response by Crown Childcare on 02/01/2021:

Thank you for leaving a review Muobo.
Since meeting you initially when our little guy was about 5 months, to him starting with me and going through your pregnancy. Your children have bonded with ours and we will always be a part of each other’s families. Your children are kind and loving and have developed sibling-like relationships with the rest of our childcare family. I love them lots and can’t wait for our little guy to be big enough to take football! My little pebble and mr dinosaur are amazing characters and strong independent little people. We love them all!

Super place

My son 3 yrs absolutely loves going to school at Vikky’s she has a lovely set up in her large garden with everything a child needs to be creative and have fun . My son has learnt so much since starting there and we also had trouble with food as he is a very picky Eater but with the hard work from Vikky and her staff he now eats almost everything on the menu . I Wish I had found her sooner . I Would definitely recommend .

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Marienle about Crown Childcare on 22/12/2020

Response by Crown Childcare on 30/12/2020:

Thank you for leaving a review Marie.
It has been a pleasure welcoming your son into our childcare family. He has settled well, made good friendship and is a delight to have. He has made amazing progress with trying new foods and now sits happily with his peers at mealtimes making it a pleasurable experience. We are very proud of the progress that he has made! Well done “My Food Superhero”
Vicci x

Amazing Chidcare!

I have been using Vicci since January 2018. I have 3 children and in January 2021 my youngest son will be joining the crown childcare family, and I am so excited!!! We have grown as a family with Vicci and she has nurtured and helped us every step of the way with our eldest 2 children and now with our 3rd child. Vicci offers impeccable child care! From the very beginning of initial contact when she invited me in to come a look around to this very day I have no faults. She welcomes each child like they are her own and cares for them with such passion! Her skills and knowledge of child development are so helpful to parents. Vicci's entire family have gone out of their way to make sure not only the children are settled but that the parents of the children are happy. I am so thankful to have found Vicci! Just a few points that I thought were worth mentioning Vicci has a separate and dedicated purpose built facility for young minds to grow and develop - which is amazing! She provides tasty nutritious food for all children! And also has long standing assistants who provide the same high standard of childcare alongside Vicci onsite and are testament to the great relationships she holds. Finally, Vicci is flexible, and understanding and always has the child/ren and their families at the forefront of the care she provides.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Fiona about Crown Childcare on 22/12/2020

Response by Crown Childcare on 30/12/2020:

Thank you for leaving a review Fiona. Your words are very kind. You have been with our family for a few years now and it is a pleasure watching your children flourish and grown into strong Independent little people. They are always happy and full of beans. Your daughter who loved arts and crafts and my little guy who’s always singing and dancing. We cannot wait to welcome your youngest and look forward to the fun that he brings to our family. Sending much love. Vicci x

Fantastic setting and childminder

My son has been here from the age of 10 months and is now 3 and absolutely loves it. Vicci and her team are lovely and always go above and beyond to create an amazing experience for all the children there. It’s a great space and good food and fun activities are consistently provided. There is a lovely family vibe and learning activities and routines are tailored to the age ranges of the children. Would highly recommend this childcare setting!

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Lucy about Crown Childcare on 22/12/2020

Response by Crown Childcare on 30/12/2020:

Thank you kindly for leaving the review Lucy. Our little guy has always been a pleasure to have. I know how difficult it is going back to work after maternity but your son settled instantly and your family have become part of ours. Watching children grow, develop and hit milestones is what makes our job the best in the world! Thank you for choosing me to be part of your sons learning journey. Sending much love Vicci x

Lovely Childminder

Was so happy to find Vicci. Our two boys were with her for a year and they really enjoyed it! They still talk about her and her family/ helpers very fondly. The setting is great, safe, extremely clean, fun with space indoors and outside. Vicci has two helpers so children receive lots of attention. Staff always so warm and friendly and children of all ages seemed so happy too!! Very positive experience for us and would 100% recommend!

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Cara G about Crown Childcare on 22/12/2020

Response by Crown Childcare on 22/12/2020:

Dear Cara

Thank you for leaving a review.

We miss the boys very much! Its such a shame that Covid-19 brought our time together to an abrupt end. We wish them every success at school and in their personal goals. I will look out for my ^cheeky chappies^ and hope that we will able to see each other again soon!

Sending much love

Vicci x

Amazing childminders

Me and my partner are so glad we found Vicci and her two assistants. They are amazing and they go above and beyond in everything they do. They care for the children very well in everyway and provide healthy food and drinks too. I would highly recommend Crown Childcare.

There is a secure garden with enough space indoors and outside to play. My son has come in leaps and bounds since starting at Viccis at age 3 years old. He enjoys going there everyday and his learning has come a long way in all subjects. He feels very comfortable with Vicci and her assistants and loves coming home and talking about his day and his friends.

They also provide the children with crafts and toys and activities to do during the day and also read stories too. We wish we found Vicci and her assistants sooner!

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Tatiana about Crown Childcare on 22/12/2020

Response by Crown Childcare on 22/12/2020:

Dear Tatiana
Thank you kindly for leaving a review.
It is an absolute pleasure looking after your son. When he joined us, he settled quickly and has made good friendships and progress! We look forward to seeing you all after Christmas. Best wishes Vicci x

Very bad experience!!

Terrible place to send your child at.
Vicci looked after my son for two months and one day she said I’ll have to find somewhere else for him as she is not able to look after him anymore. She proceeded to add that my son, two years old at the time, had a terrible behaviour and moreover he lacks empathy. A two year old that lacks empathy people!! She gave me 4 weeks time but the sooner the better (her words). Of course I didn’t send my son there on the next day but she expected to still be paid for the four weeks.
How disgusting to come from someone you trusted your child!!
Oh and also she keeps all the children of different ages in one room. Terrible!!
I wouldn’t recommend this place to anyone.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Dia about Crown Childcare on 07/11/2020

Response by Crown Childcare on 22/11/2020:

I cannot openly discuss full details as confidentiality is of upmost importance. All areas of concern were discussed at timely intervals during contracted period.

I am surprised to see this review. You left me on good terms. What has happened in 12 months for you to post this unfair review now?
I have strict anti-bullying and behaviour policies in place to protect both children and staff alike.

My setting offers a safe, secure, nurturing environment where children learn through play and are healthy, happy and safe.

I do have a four-week notice period which I offered as a gesture of goodwill. However, I offered to waiver this if an alternative, suitable environment was found. There is a three month probation period to ensure children settle and all parties are happy.

I pride myself on good family values where children flourish, make friends and feel safe.

I offer a clean spacious, open planned facility that allows children to explore and choose their own activities or crafts. There is a secure garden with ample outside play, toys and equipment to promote physical and PSED development. We cover the seven areas of learning set out in the Early Years Foundation Stage. I am registered with OFSTED and have always received Good reviews from them.