Latest Reviews
Here are some of the latest reviews that we have received from parents who have used childcare providers and tutors listed on Childcare.co.uk.
I've been so happy with Harriett being at Biscuits Childcare. Going back to work when she was only 3 months old was a huge worry for me, but Abbie made the whole transition so much easier. Harriett settled in really quickly, and it's such a nice feeling knowing she's happy, safe and being so well looked after.
I love getting the little updates and photos during the day, and it's lovely to see all the different activities she gets to do. You can tell how much thought and care Abbie puts into everything, and how much she genuinely cares about the children.
I wouldn't hesitate to recommend Abbie and Biscuits Childcare to anyone looking for a kind, caring and reliable childminder. Thank you for everything you do for Harriet, it really does mean a lot.
Bella
I can't recommend Frankie enough, she managed to have my little one settle with her extremely quickly, she is a natural with children, even though it was a first for everyone. I could feel the love and care. You can't go wrong with having Frankie around children 😉
My daughter has been visiting Flavia for over a year now and she has always been so happy.
Flavia has created a really warm and encouraging environment for children and my daughter really enjoys her time with Flavia.
I’ve never had to worry about leaving my daughter and know she is in very safe hands.
We’ve arranged some fairly long days and overnight stays due to my working hours and Flavia has always put my mind at ease. I will continue to use Flavia for many years to come she is one of the kindest childminders I have met and is such a lovely person!
I would like to say Thank you to all staff involved in my daughters care at Tip Top nursery from Bilston! My daughters love going to nursery. My 3 years old had really bad anxiety at the previous nursery and couldn't adapt during the month she spent there. In 2 weeks I had a different child at this nursery. Very caring and friendly staff, and my daughter feels safe and loved here! Both my daughters attend this nursery, and I recommend it to all parents that want or plan to take their children to nursery! ❤️
Mihaela
My child had been with tip tops for over 2 years and he has loved have loved every second. They care so much about everything they do and have gone above and beyond to support him. They are so passionate about the work they do. I would recommend this nursery to anyone.
Choosing someone to care for your child/children is a huge decision, but from the very beginning we knew we had made the right choice! Sam has looked after all 3 of our children from babies up to school age and even beyond and they have all been supported and cared for as individuals!
Sam worked tirelessly to help overcome some wider issues we were having regarding food aversions and also a moderate speech delay. Sam was brilliant at communicating with us, providing tips and resources and our children were encouraged, praised, loved and made real progress here thanks to this, something we are forever thankful for.
Sam always had a range of fun activities planned where the children could get outdoors and explore, something which my youngest was really keen on - Sam was great at really knowing what they loved most and encouraging learning through play, focused on these interests.
Ultimately, we feel so lucky to have found Sam and been able to send our children somewhere we know they were genuinely cared for. They and we, felt safe, happy and nurtured. Sam’s support with early years was significant and made a real positive impact on our family and we were sad to leave when our youngest reached school age.
THANK YOU SAM!
Nausheen is a fantastic childminder. She is warm, caring, and genuinely invested in the wellbeing of every child in her care. My daughter settled in very quickly and absolutely loves going to Nausheen’s.
Her playroom is well equipped with a fantastic range of toys and activities, and the garden provides plenty of opportunities for outdoor play. As well as offering a stimulating environment at home, Nausheen regularly takes the children on outings to local toddler groups and other activities, giving them lots of opportunities to socialise, learn, and explore.
I wouldn’t hesitate to recommend Nausheen to anyone looking for a kind, reliable, and nurturing childminder.
Sam looked after our little boy from when he was just nine months old, and we honestly cannot speak highly enough of her, her setting or her lovely family.
From day one, she completely put us at ease. We were slightly terrified first-time parents, struggling to know how to choose the right childcare setting, but after our very first visit, we knew Sam was the right choice for our little family. We never looked back.
She supported us through all the trickier stages, including weaning and sleep, and her communication was always brilliant. But most importantly, our little boy absolutely loved being there. He was always doing something lovely, whether it was a trip out, baking, crafts or simply spending time as part of such a warm and welcoming home.
After 2 and a half years with Sam, we moved 500 miles away, which meant he had to start at a new nursery. Six months on, he still talks about Sam so fondly and always wants to visit her when we’re back in the area, which really says everything.
If you’re looking for a home-from-home setting where your little one will be genuinely cared for, encouraged and able to thrive, we couldn’t recommend Sam enough.
Telling my nearest and dearest mum friends about Amy and Sophie as I can't recommend them enough. They have fully taken in my little girl as one of their own. Despite my one year old having a negative experience with a previous childminder , they showered her with so much love that she soon started smiling, laughing and now not even crying at drop off and pick up! Even asking for them on the weekend...
She has absolutely thrived in their environment in speech, social skills, getting familiar with other people, exploring the world through their amazing adventures such as Castle farm, national trust parks, libraries and more. I'm so sad to be leaving them - I've literally had a cry. (Moving house very far away). I was a skeptical first time mum with no help, no village and Sophie and Amy let me breathe again. Thank you to you both. Your work does not go unnoticed.
Russell
Rosemary has been childminding for me since my babies were born and all I can say is that I have had zero regrets keeping my children under her care.
Rosemary is thorough yet soft, firm yet kind, flexible, yet intentional. She has prior experience with children and she brings all the knowledge she has into ensuring that the children placed under her care thrive.
She’s also a woman of strong faith, and I find that my heart is at peace leaving my children with her, because I know she has their best interests at heart. She speaks to them kindly, treats them kindly and she has feedback to give that could also help me do more at home.
Rosemary also keeps things professional. She ensures that she tends to the children’s safeguarding needs and ensures that the children are protected at all times. Her facilities are safe, and her methods of helping the children learn are transformative, structured and methodical. I have watched my babies thrive with her and they have become very fond of her as well.
The best part of working with Rosemary is knowing that with her, my children are safe and in the best of hands. I recommend her with all my heart and I can assure you that your children are safe with her.
Oyin
Mandy takes amazing care of my 22 month old daughter. She is incredibly caring and intuitive to children's needs and she and my daughter adore each other.
Mandy and the kids will go out and do a different activity every day with a regular network of other childminders which means she can deliver all the benefits of small group care whilst making sure my daughter gets lots of social interaction and stimulation. This includes music groups, arts and crafts groups and they even had a little sports day recently. My daughter is always learning and developing with her.
Mandy provides a safe, loving environment as well as consistent routines for napping and eating. She is also super communicative, providing daily updates on everything important as well as all the fun they is having. Mandy is very flexible which is invaluable when family life can be unpredictable! Mandy really does go above and beyond in everything she does and i can't recommend her highly enough.
Anya
Alex and her team have looked after both my children and they were so nice and flexible and kind. Our children felt loved and we felt they were in good hands at all times. Food provided was always lovely and kids had lots of fun playing in the garden and indoors. Would highly recommend Alex and her lovely team at her setting.
My child has been with Kirsten for over 3 years. We have had such a wonderful experience. They go to lovely groups are always going on outdoor nature walks and adventures. Kirsten knows my child so well and always goes the extra mile. We couldn’t ask for a better childcare provider!
Andrea was an absolute delight with our children, 8 month year old baby and 2 year old. Not only that but she is incredibly good at communicating with us and it was great to know that they were in such safe hands. We are very excited to have found you and look forward to being able to ask you again. thank you!
Tor is brilliant! Really gets to know the children and parents that she works with and really cares about them too. Our little one has always found separation tough, but Tor has been excellent at helping him (and us) settle. Just great!
Donna is a kind, patient, loving mother and childcare provider.
She listened to all my requests and never failed to meet them. I had never used a childminder before so after viewing a handful I had a gut feeling she was the right one - of course I walked in with my back up but Donna removed all these feelings straight away.
Settling in process, she did exactly everything that suited me and my daughter and with the first meeting, my daughter knew she was safe and loved.
Donna did not only provide games, crafts and activities at home but also found playgroups for my daughter to attend. She updated me every few hours via WhatsApp with what food she had eaten, sleep she had and photos too! If any special occasions came up that we celebrated - for example Easter, Mother’s/Fathers Day, then Donna would make sure crafts, activities, cards ect would be completed.
Every time I picked my daughter up she’d be full of smiles and taking me around Donna’s home showing me what she’d played with. Donna also completed a folder for my daughter on the progress she’d made and things she’d done and had photos printed out for evidence and this I can keep forever.
Also, I know this review is on Donna but I must include her dog. Loving, welcoming, very well trained dog who loves kids and greets them each morning so happy.
I’ll always recommend Donna and I’m really glad I used her as my daughter’s childminder.
My daughter started with Jordan at 9 months and has been there for the past 7 months and she has genuinely loved every minute!
Jordan creates such a joyful, supportive and safe environment - and is so creative with activities (from arts and crafts to hatching butterflies!). She is so communicative and sends updates, but really focuses on the little ones she's with. My daughter has really come out of her shell, has made sweet friends and genuinely waves us goodbye when we drop her off (I never thought I'd be saying that)! She prepares wonderful food at & has a outdoor area that's shaded and perfect for summertime.
If it wasn't for us leaving London then we'd definitely not be moving on, and will be so sad to leave.
I'm more than happy to have any chats with anyone if anyone has questions.
Jordan's the best!!!
grba
When entrusting someone with your child, honesty, transparency, organisation and communication are fundamental. Our children are our world, and choosing who to trust with their care is one of the most important decisions a parent can make. Unfortunately, based on our experience, we cannot recommend this setting.
We also believe it is important for prospective parents to know that, at the time of our son's attendance, this childcare setting had only been operating since earlier this year and our family was the first long-term client. Based on our experience, we would REALLY encourage parents to carefully consider more established childminding services or nursery settings with a proven track record of providing consistent care, communication and organisation over a number of years.
We chose this setting because of the promises, communication and vision presented to us at the beginning. Sadly, our experience did not reflect those expectations. This is not an experience we would wish on any family. If you are looking for childcare, we would encourage you to carefully consider all of your options, including more established childminders or nursery settings with a proven track record of managing multiple children whilst maintaining consistent standards of care and communication.
As first-time parents, we never imagined we would be writing a review like this.
When we first joined, our experience was positive. We hoped to build a long-term childcare relationship and discussed increasing our son's attendance to four days per week from September. We were reassured this would not be a problem and were told that, as the first client, we would be looked after.
Unfortunately, our experience changed significantly over time.
Communication gradually deteriorated. During the early months we felt well informed, but once additional children joined the setting, updates became infrequent and eventually stopped unless we asked. When we raised concerns, we often received vague responses that left us with more questions than answers.
We also received inconsistent explanations about our son's future attendance. Although we had initially been told four days would be possible, we were later told funded hours could not be stretched across four days. We were then told Ellie was considering closing the business because of the risks involved and suggested another childcare setting may be more suitable. This explanation was later dropped, with different reasons given for why a fourth day could not be accommodated, making it difficult to understand the true position or plan ahead.
We were also frustrated that decisions often appeared to be made on our behalf rather than discussed with us. Whether an arrangement is suitable for our family is ultimately our decision as parents.
As the setting became busier, we noticed a decline in standards. Once two additional children had joined the setting, conversations became increasingly rushed, communication reduced, and the level of attention to detail we had experienced at the beginning was no longer evident. At pick-up times, Ellie often appeared under considerable pressure, leaving us with the impression that maintaining the same standard of care and communication had become increasingly difficult as the number of children increased.
There was also an accident whilst our son was in the setting's care. We understand that accidents can happen and do not expect perfection. However, the explanation we received did not appear to align with our understanding of the injury, leaving us with unanswered questions at a time when clear and transparent communication was essential.
We were also disappointed that the activities no longer reflected what had been presented to us. We had expected a varied programme supporting our son's learning and development, but the routine became much more limited, with park visits making up a large part of many days. Information about his progress was often vague, and although we eventually received a daily activity plan after repeated requests, it felt generic rather than tailored to his development.
A further concern was how our son's funded childcare hours were administered. We queried whether they had been applied correctly and were reassured everything was in order. After contacting Tower Hamlets ourselves, they reviewed the matter, advised us the funded hours had not been applied correctly, and informed us that they had contacted the childminder. Learning this after we had already raised our concerns was particularly disappointing.
Finally, we were disappointed by how our concerns were handled. When I asked if my husband, Ellie and I could sit down together to discuss them, Ellie declined, saying she was already speaking to me. Given the seriousness of the issues and the importance of the decision for our family, we felt our concerns were being dismissed rather than genuinely listened to.
Ultimately, this review is not about one isolated incident. It is about the gradual loss of trust that resulted from repeated communication issues, inconsistent explanations, concerns following an accident, declining standards as the setting became busier, the funded childcare issue reviewed by the local authority, and the way our concerns were handled.
Trust is everything when leaving your child in someone else's care. Unfortunately, by the end of our experience, that trust had been completely lost.
Tabz
We feel incredibly lucky to have found Nina. From the very beginning, she made our child feel welcome, safe, and happy, which gave us real peace of mind. It's clear how much she genuinely cares about every child she looks after.
Our child has grown in confidence, enjoys the fun and educational activities Nina plans, and always comes home with a smile and exciting stories about the day. Nina is warm, patient, reliable, and keeps us updated, so we always know how our child is doing.
Knowing our child is with someone so caring and dedicated has made such a difference to our family. We can't recommend Nina highly enough and are so grateful for everything she does.